IUP Mobile App Support

Use the IUP Mobile App for the interactive map, viewing grades, finding people, and so much more! Below you will find information relating to the IUP Mobile Application, including the latest updates and functionality changes.  

How do I download the app to my mobile device?

IUP Mobile

What version of the operating system is recommended for iOS devices?

Version 2.2 requires iOS 9.0 or later, while 2.1 only requires 7.0 or later.

What version of the operating system is required for Android devices?

For Android devices, the IUP Mobile app will install on version 4.0.3 or higher.

How do I exit the mobile app?

If you've signed in using your network username and password (the same credentials you would use for MyIUP), be sure to sign out by clicking on the Menu icon, then Sign Out. Then use the normal methods for your device to close the application.

Does the mobile app run in the background when I am not using it?

It will continue to run if you haven't exited. There is also an inactivity timeout if you have signed in.

If you are signed in and haven't used the application in five minutes, you will be signed out. You still need to exit the application using normal methods for your device even if you have been signed out by the inactivity timeout.

Is my ID and password encrypted during transmission?

Yes, SSL is used to transmit the username and password.

How do I provide feedback on the mobile app?

You can leave feedback for the developers by the Menu icon at the top and choosing About. Send e-mail to the address under the "Have a suggestion?" section.

You are also encouraged to write a review on the App Store or Play Store.

  • Student Computing Help Desk
  • Delaney Hall
    950 Grant Street
     Indiana, PA 15705
  • Phone: 724-357-4000
VIRTUAL IT SUPPORT CENTER
https://iupvideo.zoom.us/my/virtualitsupportcenter
 
HOURS
Monday through Friday
8:00 a.m. – 4:30 p.m.
8:00 p.m. – 12:00 p.m. and 1:00 p.m. – 4:30 p.m.