Multi-Factor Authentication with DUO

IUP utilizes multi-factor authentication for users accessing IUP Services. IUP uses DUO as the multi-factor authentication application.

Multi-factor authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. MFA is a core component of a strong identity and access management (IAM) policy. Instead of asking only for a username and password, MFA requires one or more additional verification factors, which decreases the likelihood of a successful cyber attack.

The main benefit of MFA is to enhance IUP's security by requiring that you identify yourself with more than a username and password, which can be vulnerable to brute force attacks and can be stolen by third parties. Enforcing the use of an MFA factor like a thumbprint or physical hardware key means increased confidence that your organization will stay safe from cybercriminals.

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Student Self-Enrollment Period - Starting January 23

Per emails sent out starting in December 2022, IUP will be registering all active student accounts in DUO for multi-factor authentication. Students can self-enroll in DUO starting January 23, 2023. The enrollment email is sent weekly to all students with a link to self-enroll. As you complete the self-enrollment, you will no longer receive this email.

Before clicking the setup link in Step 2 of the self-enrollment email, you must have downloaded the DUO Mobile app onto your device from the appropriate app store for your device. Do not install any other multi-factor authentication app.

Once you have the DUO Mobile application installed, go to your computer to access your email. Click on the DUO setup link from Step 2 in the enrollment email to launch the enrollment process.

Review the steps for Self-Enrollment before trying the Self-Enrollment

After you have completed the DUO enrollment, you will be able to use the multi-factor authentication when logging in to IUP web services.

On March 6, 2023, all students will be required to enroll in DUO.  After this date, when you log in to an IUP web service, like MyIUP, you will be prompted to enroll into DUO.

How it Works

Now that you're enrolled in Duo, you will need to authenticate when logging in to IUP WebSO services (such as MyIUP, D2L, Email, etc.)

When you see the Duo prompt, you will have the option to select an authentication method. 

Screenshot of the Duo prompt with options highlighted

  • Click Send me a push (outlined in red) to send a notification to your phone to approve the sign-in. 
  • You can also click Enter a passcode (outlined in blue). To use this option, you will need to open the Duo app on your phone and click the Show button to reveal a six-digit code. Enter this on the Duo prompt, then click on Log In. This option will also work if your device is offline. 
  • It is helpful to check the Remember me for 1 day checkbox (outlined in green) as shown above.
    • Checking this box will decrease the frequency of seeing the Duo prompt. Once checked, you will not need to authenticate with Duo for 24 hours. Keep in mind, this only applies to that web browser on that computer. If you use a different computer and/or browser, you will need to authenticate with Duo again. 

Why Do I Need This?

Passwords are increasingly easy to compromise. They can often be stolen, guessed, or hacked—you might not even know someone is accessing your account.

Two-factor authentication adds a second layer of security, keeping your account secure even if your password is compromised. With Duo Push, you'll be alerted right away (on your phone) if someone is trying to log in as you.

This second factor of authentication is separate and independent from your username and password—Duo never sees your password.


Using Duo

Setting up Duo for multi-factor authentication protects your IUP account and personal information. Once you are enrolled, level up with these tips!