IT Services maintains a wide array of services on campus. Below is a listing of services that are primarily offered and supported by IT Services. If at any time you have further questions not addressed in this section, please log an ihelp ticket and a representative will contact you.

Network Shares and Services

Project Drive

The Project Directory Service provides "project" disk space for each individual course section being offered in the current academic semester.

Personal Web Service

All staff, faculty, and students have a personal website that they can design. Files can be uploaded to the site through the H: Drive in the wwwiup folder.

Network Management

IUP network management includes the planning, operation, and maintenance of the university's internet service.

Dispatch Share

The dispatch share contains files from several reporting services. When a user utilizes one of these services, a folder is created that only that user can access.


This service provides a workflow and approval process for campus functions. If you would like to learn more about iforms, please log an ihelp ticket to schedule a demo.

Banner Resources

Banner resources are used by faculty and staff of IUP to run reports for information.

IUP-Supported Smart Devices

The Technology Operations Team has developed a standard support model for IUP-owned mobile devices. This allows for an increased support level by technology staff across campus.

IUP System Administrator Resources

Policies, procedures, and links for IUP System Administrators


iwiki is a collaborative service that is available to campus departments, organizations and committees. 

Admin Training Facilities

These facilities are available for faculty and staff to conduct small meetings, conference calls, or training programs.

Survey Services

Qualtrics is a survey program used by IUP for large survey distributions.

Services utilizing Scantron scan sheetIUP provides an optical-scanning survey service for anyone with a valid computing account. This service can be used when an online survey using Qualtrics is not practical.

Duo Multi-Factor Authentication

Duo is IUP's service for two-factor authentication. Two-factor authentication adds a second layer of security to your online accounts.

Service Continuity and Disaster Recovery Planning

The IT Services Service Continuity and Disaster Recovery works within the framework of the IUP Business Continuity Plan, to respond to interruptions of essential business functions.

Telephone Services

IUP utilizes a Voice over Internet Protocol (VoIP) phone system.