Accounts and Passwords

IUP uses a Web Single Sign-on Service (WebSO). WebSO handles access to the various computing services provided by the university. The Web Single Sign-on Service allows users to use their IUP computing account username and password to access WebSO configured services. Iaccounts is IUP's self-service password reset utility for resetting the network/WebSO password and PASSHE/ESS (Pennsylvania State System of Higher Education employee self-service) password.

WebSO is a single sign-on service used to gain access to IUP web services. With WebSO, the user logs in once using the network (IUPMSD) username and password, and gains access to multiple systems without being prompted to log in to each system. This means that when you are logged on to a specific website such as MyIUP, you will automatically be logged into D2L in the same web browser. Access to certain websites depends on your status in the University. Faculty and staff will have different access granted to certain websites than students will.

The password must be at least 15 characters long, and it expires every 365 days. Also, the new password cannot be the same as previous passwords,

When a service or website is protected by WebSO, you will be prompted for your IUP username and network password. After entering this information correctly, the web browser will display the requested service or website, and it will also provide key information to the web application. In most cases, this will be your username. You will always be warned before information is disclosed to a new website. You will be able to access other WebSO websites during this browser session without re-entering your password.

To prevent others from accessing your personal information, you should always log out of the service(s) or websites after using WebSO. The best way to do this is to log out of all services and websites that you have accessed, and then completely exit your web browser.

If you have questions related to WebSO or iaccounts, please contact the IT Support Center via ihelp.

Here is a list and short description of services and accounts at IUP:

MyIUP/Network

Your MyIUP/Network username and password provides access to the campus network. This includes services such as MyIUP, ireports, ihelp, iforms, online reporting, D2L, Moodle, and Banner. It also provides access to campus computer, the VPN, VCL, and mapping network drives.

General Info

The Network Account is what gives users access to MyIUP and other related WebSO sites. Users have the ability to set their own network passwords using iAccounts.

Please note: You should not set or change your network password while using a PC, laptop, or other device connected to IUP's wireless network. If you change your password and you have not disconnected your devices from the wireless network, or you have not logged off all the computers you have used, your account will become locked. If you have saved your password on a browser to access MyIUP or other IUP resources, you will need to delete these saved passwords from your browser.

  1. Before beginning, be sure to disconnect all PCs, laptops, and mobile devices from IUP's wireless network. If you reset your network password while you still have a connection to the wireless network, you will be locked out of your network account, preventing access to all network resources, including:
    • The wired and wireless networks
    • The project directory (aka P drive)
    • Your home directory (aka H drive)
    • The Virtual Private Connection (VPN)
    • The Virtual Computer Lab (VCL)
    • Desire2Learn
    • Moodle
    • MyIUP
    • Banner
    • Ihelp
  2. After disconnecting all network devices, delete your old network password (also referred to as cached credentials) from the device.
  3. Browse to the iAccounts page.
  4. Open Password Reset for Active Accounts - Forgotten Password

See also:

Troubleshooting

Under certain conditions, your network account may enter a temporary locked state. If this occurs, review the list of possible causes below and take the appropriate action.

After you have taken the necessary actions, your account will unlock within 15 minutes. Keep in mind when resetting your network password, your account will continue to lock if the old password is saved (i.e., in internet browsers, network drives, Keychain, etc.).

If you continue to have your account locked out and have eliminated all other causes listed here, please contact the IT Support Center for assistance.

After following these steps, if you need assistance please contact the IT Support Center at 724-357-4000 or at it-support-center@iup.edu.

Email

Email is part of the IUP WebSo (Web Single Sign-on). You use the same username and password you use for services such as MyIUP and ihelp to access your email

General Info
username@iup.eduEmail and Calendar

PASSHE/ESS

The PaSSHE/ESS system is used byemployees and student employees to access payroll information. This is a PaSSHE State System, and the username is different than your IUP account username, so it is not a part of the WebSO system.

General Info

PASSHE/ESS webpage

Username: 40username@passhe.lcl (replacing username with your Network Account Username)

Password only used for this service.

ESS Account Technical Information

Banner Client

Banner is used by the university to manage and administrate student information. The Banner Client is the interface to interact with this data. This is part of the WebSO system, so your network credentials are used to log in.

General Info

Banner Login

The username and password is the same as your network credentials. Banner now uses IUP Single Sign-On.

Troubleshooting

SAP

Software Applications and Programs is the accounting system for the Pennsylvania State System of Higher Education. It is not a part of the WebSO system.

General Information

On most university computers, there is a link under the start menu for the SAP Logon.

You username login is your username prefixed by the number 40.

Troubleshooting

Miscellaneous Accounts

MyIUP Alumni / Former Student Account

This is the MyIUP account for former students and alumni. To access this MyIUP portal, you will go to my.iup.edu/former.

When your account becomes inactive, you will need to claim your alumni/former account to be able to access MyIUP/Former. To claim your account, navigate to iaccounts and scroll to the section for Alumni and Former Students. After completing the claiming process, you can go to my.iup.edu/former to log in.

If you have any issues with the claiming process, you can contact the IT Support Center at 724-357-4000 or e-mail us at it-support-center@iup.edu.

Alumni Live Mail e-mail account

This e-mail account is available for IUP alumni. After requesting your Livemail account, you can copy your I-mail message, provided your I-mail account is still active.

Your Livemail address will be IUPemailalias@live.iup.edu.

To log in to your Livemail account, you can navigate to mail.office365.com.