Student Hardware Support

The Student Computing Help Desk provides a full range of student hardware support.

Hardware Guidelines for Student Computers

If you are bringing a computer to campus, the guidelines below will help you to know the hardware specifications it needs to meet.

Technology Deals for Students, Faculty, and Staff

Get student discounts on new computer purchases.

Chromebooks at IUP

In many ways, Chromebooks function the same as their peers for many tasks, such as accessing MyIUP, IUP email, D2L, etc. However, some software suites will not operate to their fullest potential. 

What we can do for you:

• Diagnose hardware issues related to memory, hard drive, and power supply failure
• Provide temporary backup and restore services¹
• Clean a malware/virus infected PC²
• Install anti-malware and anti-virus software
• Install critical academic applications such as OneNote, SPSS, and EndNote

For student-owned computers,we will attempt to resolve the issue as quickly as possible. If more time is needed, the computer can be checked in for additional work. Students must sign in when visiting the Student Computing Help Desk prior to service being rendered. We reserve the right to refuse service in the event we feel any work will be a liability to our staff and/or void a factory warranty.

Please Note:
¹We make no guarantee that we will be able to retrieve information off of your device.
²We cannot guarantee that we can fully restore an infected machine, and we may recommend completely rebuilding the machine. In the event we need to rebuild your machine, it is the students' responsibility to provide an operating system disk and/or key to re-install the operating system. The student is also responsible for any software that they wish to re-install on the system after the rebuild.