Making an online form is easy—because we do the hard part. As forms can quickly go wrong if they aren't built exactly right, the Digital Team prefers to build them so we can test for any problems before publishing. Plus, we want to make certain that the forms are accessible for those with vision impairment.

To request a new online form, or to update an existing form, please submit an ihelp ticket.

In the ihelp ticket, be sure to include:

  • The email address that the form should send to. Please have your email address set up before requesting a new form.

  • Where in the Cascade CMS the form should be created. Please specify the department or office site, plus the Cascade folder.

  • When it is needed. Be sure to submit your request in advance to allow adequate time for development and revisions. 

  • The contents of the form:

    • Include all introductory text and the title of the form.

    • Write out the sections and possible answers (if applicable), and note which sections are required, what kind of answers are needed for each (text, numbers, phone number, etc.), and if a checkbox, radio button, or dropdown menu, etc. is needed.

    • If the form already exists as another document, such as a PDF, please attach that to the ihelp ticket before submitting it.

    • And let us know what the post-back (reply) message should say.