Frequently Asked Questions about the Office of Student Billing

The Office of Student Billing receives grant, loan, and scholarship funds, applies these funds to student accounts, and issues student refunds for overpayment from financial aid. The office may be contacted at student-billing@iup.edu or by phone at 724-357-2207.

The Office of Student Billing also generates all student bills and processes any adjustments to the charges on the student account. It processes payments made on student accounts. Again, the office may be contacted at student-billing@iup.edu or 724-357-2207.

The Financial Aid Office can provide information regarding the application for federal and state grants, student loans, and parent plus loans, as well as work study programs. The office may be contacted at financial-aid@iup.edu or by phone at 724-357-2218.

Student workers are hired each semester in our office. Duties include assisting staff, answering phones, handling the front counter, scanning bank deposits, and performing miscellaneous other duties. If interested, please apply on the Hire a Hawk site.

If your question is not answered here, please email us at student-billing@iup.edu for more information.

Address information may be updated online. Please see our how-to instructions.

The Student Billing Office is on the first floor of Clark Hall. You may also place payments in the outside depository.

1. Log in to MyIUP. Go to All Cards and search for "refunds."
2. On the Billing Information card, click on Registration for direct deposit of financial aid refunds, then select Accounts Payable Deposit.

Direct deposits will remain active while you are enrolled at IUP until you inactivate/change your information.

Any forms processed can be found at ECSI Tax Information. 

ECSI is responsible for the processing, presentment, issuance, and submission of the 1098T forms starting with the 2012 tax year. They are able to answer questions regarding:

1. Whether a 1098T form was generated
2. Where the form may have been mailed to
3. Accessing the forms electronically on the ECSI Student/Borrower website
4. General questions regarding the 1098T form itself

ESCI’s customer service number for 1098T-related questions is 1-866-428-1098.

If you are a current student, you can access your 1098T form in the EasyPay area under “Statements.” This takes you to ECSI site to obtain your form.

Students should carefully consider the impact of leaving IUP before completing the cancellation process. Please read the Refund Policy.

Students can charge their books at the Co-op bookstore if they have enough financial aid to cover the cost of their books up until the drop/add deadline for the semester.

This document states that you understand and accept full responsibility to pay all tuition, fees, and other associated costs.

Please see the full Financial Terms and Conditions document.

In order to register for classes, your balance must be $250 or less. This would be your balance due minus any pending financial aid that hasn’t been paid yet.

If your account is assigned to an outside collection partner, your balance needs to be paid in full in order to register.