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  1. IUP
  2. Student Billing
  3. Frequently Asked Questions
  4. Frequently Asked Questions About Adjustments and Refunds

Frequently Asked Questions About Adjustments and Refunds

Navigate Student Billing
  1. Frequently Asked Questions
  2. Adjustments and Refunds
  3. Billing and Payments
  4. IUP EasyPay
  5. Loans and Scholarships
  6. Tuition and Fees

The IUP Refund Policy includes provisions for a 100 percent refund (less advance deposit) through the first day of classes.

Refunds are processed after the drop/add period.

In the MyIUP portal:
  1. Log in to MyIUP. Go to All Cards and search for "refunds."
  2. On the Billing Information card, click on Registration for Direct Deposit of Financial Aid Refunds. 
  • Student Billing Office
  • Clark Hall, Lobby
    1090 South Drive
    Indiana, PA 15705
  • Phone: 724-357-2207
  • Fax: 724-357-5578
  • student-billing@iup.edu
September to April
Monday through Friday
8:00 a.m.–4:30 p.m.
On Campus

Winter Office Hours
Monday through Thursday: 
On Campus
8:00 a.m.–4:00 p.m. 
Friday: 
Remote assistance is available via email or phone. Physical office closed.
8:00 a.m.–4:00 p.m.
The Billing Office will be fully remote from
12/19/25 through 1/4/2026.
Remote assistance is available via email or phone.
8:00 a.m.–4:00 p.m.
The Billing Office will be closed
12/24/25–1/1/26.
https://iup.studentadvisor.ai/virtualadvisor
Virtual Advisor

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IUP 150
1011 South Drive
Indiana, PA 15705
Phone: 724-357-2100
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