IT Support Center

  • The IT Support Center provides technology support to students, faculty, and staff at Indiana University of Pennsylvania.

    Virtual IT Support Center

    The Virtual IT Support Center is a service where the university community can connect via Zoom to receive live help desk support for all technology-related issues. This offering does not replace existing methods of contacting us, but is a supplement during the difficult times we are facing. The summer hours for the Virtual IT Support Center are 8:00 a.m.–noon and 12:30–4:00 p.m. Monday through Friday, and it can be accessed at Virtual IT Support Center.

    Passwords, Policies, and Account Status

    Password issues, or questions on your account status?
    You can review the IT Support Center’s iaccounts page for assisting in resetting your password, finding your username, or adding/changing a cell phone number for the self-service password reset options.

    New or returning student?
    Please take time to review our IT policies and guidelines.

    Graduating this semester?
    Please review the computing account retention policy.

    Stay in touch and follow us on the IUP IT Support Center Alerts Twitter Feed.

  • Trending Topics

  • Eduroam Services

    Visiting another university?  You can connect to their wireless if they are a participating Eduroam University.

    Cybersecurity and COVID-19

    Some updated stats on cybersecurity and COVID-19.  Plus other specific threats to watch out for.

    IT Remote Continuity Plans for Employees and Students

    Guidelines for working, teaching, and learning remotely.

    Secure your Zoom meetings

    Attackers are attempting to take advantage of Zoom’s increasing user base due to the COVID-19 outbreak. As the coronavirus forces many users onto videoconferencing platforms, institutions can take small but important steps to ensure effective use and communication. Please follow these instructions to secure your meeting.

  • IT Support Center
  • Delaney Hall
    950 Grant Street
    Indiana, PA 15705
  • Phone: 724-357-4000
  • Office Hours
  • Monday through Friday
  • 8:00 a.m.–4:30 p.m.
  • 8:00 a.m.–Noon and 12:30 p.m.–4:00 p.m. (Summer)
  • ihelp.iup.edu
  • Virtual IT Support Center: https://iupvideo.zoom.us/my/virtualitsupportcenter