VPN Connection Software Update
In order to provide the best security for users, IUP is changing how to make a VPN connection.
Decommissioning of Legacy VPN
As of May 15, 2025, the Legacy VPN was decommissioned. IUP users will need to use GlobalProtect to connect to the VPN and protect services.
As of this date, the Virtual Computer Lab also requires that you be connected to the VPN in order to utilize the VCL service.
IT Support provides technology support services to the university community.
IT Support provides assistance with account management, device troubleshooting, software installation, and network connectivity. The team ensures reliable access to critical campus technologies through responsive help desk support, on-site repairs, and comprehensive technical guidance.
Our mission is to help you succeed- academically, professionally, digitally.
Authenticator: Getting a new phone?
Before you get your new phone, go to the Security Info portal and delete the method for your old phone. The next time you log in, you will be prompted to set up your new phone.
If you get a new phone and did not delete the old one in the portal, please contact us for assistance.