RESNET helpdesk

For help with networking in the residence halls, call 724-357-2596 or email If you get voicemail, please leave a message with your name, phone number, room number, and a brief description of your problem. We will get back to you.

You can also open an ihelp call. Be sure to include a clear description of your problem along with your room/suite and the port you are trying to use.

For additional computer support information, see IT Support Center.

How Do I Connect My Computer or Device to the Internet?

Information on how to connect your computer or other device to the internet.

How to find the MAC address of my device

You need to find the MAC address to register your device 

In-Room Ethernet Connections

Ethernet connections may vary, depending on where you live

Options for getting devices on the IUP wired network (pdf)

Options for getting devices on the IUP wired network

Residential Computing Centers

Computer labs and printers in the residence halls

IUP RESNET Setup Guide

IUP ResNet (residential network) wireless and wired setup guide

Switchtech Suite Lock FAQ

Information about unlocking your suite doors

Resnet FAQ

Questions about residential networking at IUP

Housing I-Card FAQ

Information about using your I-Card for access if you live in the residence halls

RESNET File Sharing FAQ

Answers to questions about file sharing