How do I return a material that I ordered incorrectly?
I did not receive the material that I ordered. How do I get this corrected?
An item that I ordered did not come. Is it on backorder?
I just entered my reservation. Can I change a quantity?
How do I find out the price of a material?
SAP transaction MM60 — See procedure sheet for Materials List.
How can I check my budget to see the total cost of my Central Storeroom order?
See procedure sheet for View Accounting Information for a Storeroom Reservation.
How can I check to see if my order has been delivered (to my office, print center, or other unloading point)?
See procedure sheet for Viewing Delivery Confirmation and Notes.
How do I enter a Central Storeroom reservation?
All I have is my reservation number. How do I find out when and if my order was delivered, budget information, or if an item is on backorder?
See procedure sheet for Search for Information Using a Reservation Number.
What is the Hot Shot Delivery Service, and how does it work?
The hot shot delivery service is an on-demand service provided by the storeroom for urgent on- and off-campus deliveries and pickups.
Contact Shipping and Receiving at x7-3015.
Am I able to pick up my Central Storeroom reservation order?
Yes. After you have entered your reservation, call the Central Storeroom at 7-7568. Give the reservation number and the approximate time you will come get your order.
Your order will be filled and ready for you to pick up at the Central Storeroom counter in the Robertshaw Building.
I am looking for used office furniture. How do I find out what is available in surplus?
Surplus properties continuously receives office furniture, equipment, and miscellaneous items from campus.
If you are interested in something specific, please call Inventory Control at 7-7569. Your request can be listed, and you will be notified when items arrive.
You may also stop down and browse the surplus area.
My delivery address on the smarttrack delivery address is incorrect. How can I get this fixed?
The smarttrack delivery address database is periodically updated. If your address on the delivery label is incorrect, please e-mail Michelet@iup.edu with your name, department, and department address.
The correction will be made in the smarttrack system during the next update. Until that time, the receiver will manually correct the address label.
It is also very important that unloading points on both Central Storeroom reservations and purchase requisitions be entered as Building, Room.
As an IUP employee, am I permitted to participate in the IUP Surplus Sale?
Yes, all employees (excluding those in Inventory Control) are permitted to view surplus sale items and place a sealed bid according to the regulations distributed during the sale viewing.
If you have any questions concerning the sale and its items, please contact Walt Gill at 7-7569 or firstname.lastname@example.org.