Information resources and services are evolving at a breakneck pace, with new tools and technologies bringing a wealth of options—and challenges—to individuals looking for information, and to the organizations that help them.
In this environment of constant advancement, we must regularly assess and evaluate their collections, technologies, and services to make sure we are delivering relevant and useful information to our users, providing the services they need and desire, and remaining careful stewards of our institutional resources and the historical record.
A Culture of Assessment
At the IUP Libraries, we embrace a culture of continual assessment: engaging with our users, reviewing our services and resources, and keeping a weather eye on the horizon as new technology comes into use.
Continual assessment help us understand where we’re delighting our users and where we can improve, and lets us align our offerings with the needs of our students, faculty, and staff. Furthermore, that careful assessment helps us demonstrate our impact on student success, and how our services integrate into and support the university’s academic mission.