- Replacement cards may be obtained only at the I-Card Office (Clark Hall Lobby) during business hours.
- Business hours are Monday–Friday, 8:00 a.m.–4:30 p.m. (8:00 a.m.–4:00 p.m. during breaks)
- Starting fall 2019, each student is charged an annual $15 I-Card Fee on their student bill. Their first replacement card during the academic year (August–August) will be free of charge due to this fee.
- After the first replacement card, any additional replacement cards will be $15 and must be paid up front at the I-Card Office. This includes cards that are lost, stolen, purposely damaged (broken in half, hole punched in the card, number or picture scratched out, etc.), or a previously replaced card.
- Cards that are not swiping due to regular use will be replaced at no charge, whether it is your first replacement of the academic year or not.
- After your initial replacement, subsequent replacement cards are not able to be charged to your bill. You must pay up front with either cash, check, credit card, or Crimson Cash.
- The $15 fee is nonrefundable under any circumstances.
- Once a new card has been issued, no previous cards can be reactivated.
- Access to your meal plan and/or residence hall will not be available for up to one hour after your card has been replaced.
- Additional questions regarding your housing access should be directed to the Office of Housing, Residential Living, and Dining: 724-357-2696.
- Additional questions regarding your meal plan access should be directed to the Meal Card Office: 724-357-2347.