"Dear IUP E-mail subscriber..."
"Confirm your Webmail account..."
"Your E-mail account upgrade..."
In computing, phishing is the criminally fraudulent process of attempting to acquire sensitive information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an electronic communication. (Source: Wikipedia).
Users need to be particularly cautious when being asked for this information, especially via e-mail. The IT Support Center will never ask for usernames and passwords via e-mail.