Skip to main content
IUP artmark

Frequently Asked Questions about the Counseling Center

  • How do I get to speak with someone at the Counseling Center?

    The Counseling Center has walk-in hours for initial contacts, questions, and concerns on Monday, Tuesday, Thursday, and Friday from 1:00–3:00 p.m. You can come to the Counseling Center at the Suites on Maple East, Room G31 (CHWB building) at that time. You may have to wait to see a counselor. If you would prefer to set up an appointment at a specific time, it is best to call us at 724-357-2621 and ask about an initial appointment time, or you can stop by Monday–Friday from 8:00 a.m.–4:30 p.m. and set up an appointment through our front desk.

    Wednesday walk-in hours are available, but vary. If you want to use walk-in hours on Wednesday, please call us and ask when they are.

    How much does counseling cost?

    There are no fees for students who have paid tuition and the university's Wellness Fee. The number of sessions per student vary; however, the maximum is 12 individual sessions per academic year. There is no limit on group counseling sessions.

    If you are not a full-time undergraduate student and/or choose not to pay the Wellness Fee, you can come to the Counseling Center to discuss options for services. We will not turn you away. If you wish to pay the Wellness fee, you may do so at our front desk.

    What about my privacy?

    The faculty and staff are highly concerned about your privacy. In addition, federal law, laws of the commonwealth, professional standards, and ethical guidelines all establish that your privacy is afforded the most serious protection.

    As a result, the fact of your making contact with the Center, in addition to whatever you tell us, is kept confidential by our personnel. Records pertaining to your work are maintained in locked equipment in secure facilities. There are some exceptions to this protection. You may provide us with written permission to release specific information to specific people, or to discuss your concerns with persons you designate. Finally, we are obliged to notify relevant individuals if you are at risk to harm yourself or someone else, or if there is direct evidence of ongoing harm to a child.

    What kinds of things do people talk about in the Center?

    The Counseling Center works with students who are dealing with a wide variety of personal, social, educational/vocational, and family concerns. Anxiety, depression, and grief are often reported as a result of problems in these areas. Coming to the Center does not mean someone is crazy. We see 400 to 500 students for counseling and take 300 to 400 other calls about other student-related concerns in a typical academic year.

    Who provides the service?

    Six faculty members who are licensed psychologists provide services directly, with the assistance of eight to ten doctoral student trainees. Trainees receive direct, individual, and group supervision every week and are experienced clinicians. The Center has a contract for limited psychiatric services with our local community mental health center, but we do not have a psychiatrist on staff.