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Striking the Sweet Spot

Tired of keeping track of inventory with pencil, paper, and a cigar box, Tom Robshaw ’92, an assistant golf professional at the Willowbrook Country Club in the early 1990s, purchased a 386 MHz computer in an effort to automate the business in the pro shop.

Left to right: Tom Robshaw, Rick Robshaw, Sean Connors

Left to right: Tom Robshaw, Rick Robshaw, Sean Connors

With his brother, Rick Robshaw ’83, M’88, he soon realized that training the nontechnical golf staff to use off-the-shelf accounting software was complex and self-defeating.

Tom and Rick began to design their own software and in 1992 introduced what eventually became Pro-ShopKeeper, the first Windows-based point-of-sale system specifically designed for pro shop operations.

In 1993, they founded Pro-ShopKeeper Computer Software Company, headquartered in Oakmont, Pa. The industry responded well: Pro-ShopKeeper now operates in over 550 golf shops in forty-seven states and five countries. The program includes products and services such as food and beverage software, several accounting software options, Internet tee time options, tournament preparation module, event management software, tee times, USGA handicap system, and much more.

The company welcomed Sean Connors ’92 as vice president of operations in 1999, and now has a staff of twenty-seven. Pro-ShopKeeper operates on a Windows 2000 or NT platform utilizing a Microsoft SQL Server database engine. The company’s website is located at www.pro-shopkeeper.com.