Setting up the Default Gateway Option

If you are still experiencing problems reaching a database via the VPN from an off-site location, you may need to change the default gateway settings on your VPN. Please use the instructions below.

  • When you start your VPN (login screen), there should be a properties button at the bottom. Please click that.
  • Click on the Networking tab at the top of the screen.
  • The Internet Protocol (TCP/IP) line should be highlighted (selected). Please click the Properties tab.
  • Please click the Advanced button.
  • Check the Use default gateway on remote network
    • Click OK
    • Click OK
    • Click OK
    • Click OK

Now, when you connect and go to off-campus databases, you should appear to be on-campus.