Perz is a senior studying Hospitality Management with a concentration in
Special Events who will be graduating in May 2020.
has been a crucial part of the Department of Hospitality’s partnership with
Indiana Regional Medical Center, the local hospital in Indiana County. Through
this program, hospitality students from IUP have been volunteering in the
hospital as front desk volunteers. This collaboration has sought to bring
aspects of hospitality into health care. Both parties agree that this
partnership has been beneficial to both partners.
this program, Perz was able to secure an internship with IRMC in Volunteer
Services provided by the Auxiliary. She says that through this internship, “I
have learned the foundations of health care and have been given so many
opportunities to experience health care administration.”
continued this relationship with IRMC past her internship required experience
to continue to develop the Hospitality Ambassadors Program. The program has
transformed into a more meaningful experience for both the students and the
hospital staff. Each semester the students have a new task focused on the
areas of the hospital that staff is looking for feedback on. One project required students to make rounds and evaluate
patient experience. This past semester students gone into the call center and
evaluated the hospital on a new system. They have been able to provide
feedback on the quality of each of these services. By integrating the
Hospitality students more into the hospital setting has made a meaningful impact
on both IUP Hospitality program and IRMC.
Perz, hospitality is not just a career path but a value and way that she
chooses to live life. She wished to be an example to her fellow classmates by
exemplifying a true spirit of hospitality and goodwill towards others. Perz
says that she has absolutely adored her major from the time that she arrived
here at IUP and has loved the concept of continual learning in and out of the
classroom that the Department of Hospitality offers its students.
is an involved student in the department and on IUP’s campus. She is a member
of several different honor societies on campus. Perz is also a student leader
in a campus ministry called the Coalition for Christian Outreach at IUP.
Through this organization she has gained many different skill sets including
mentoring other students, having bible studies, and
planning and organizing student events. Recently, she has joined Eta Sigma
Delta, the national honor fraternity for students in Hospitality
Management. Perz states that, “ESD has done many great community service activities that
shine a light to what Hospitality really is."
Perz states that “After college, my goal and
vision is to start my career in the Foundations Office working in special
events at the Children’s Hospital in Pittsburgh. I have a true passion for people, children
and their families. My mission is to spread awareness worldwide that healthcare
organizations need more Hospitality professionals on their team.”