Cable Television Upgrade Scheduled for Spring Break

Posted on 3/9/2017 3:17:31 PM

Over Spring Break (March 13–17, 2017) the Office of Housing, Residential Living, and Dining will be undergoing an upgrade to the university’s cable system on both the Indiana and Punxsutawney campuses (excluding the Fairman Center). This upgrade will result in a cable outage that will last several days; however, at the end of the upgrade, the university will have transitioned to digital cable. The benefits of this include more available channels and better signal.

Please see the commonly asked questions below for any assistance you may need. Further assistance is available through the university’s maintenance work order system. If you are an on-campus student, these work requests can be done at your hall office.

We thank you for your patience during this upgrade, and please let us know if you have any questions,

Valerie Baroni
Director, Housing and Dining
Office of Housing, Residential Living, and Dining

Commonly Asked Questions

How do I re-scan my TV channels?

  • Channel Re-Scan Instructions (for most TVs)
    1. Turn on your TV and press the “Menu” button, and then go to “Set up.”
    2. Use the arrowed navigation buttons to highlight the “Channel Scan” option, and press “Enter” on the remote.
    3. It will take a few minutes while the system scans for available digital channels. When the scanning is completed, a menu will ask if you would like to save the channels. Highlight the “Yes” option and press “Enter.”
    4. Press the “Exit” button on the remote to exit the menu and turn your television off and then back on. Scan through the channels to confirm they were saved. If the channels did not save, repeat the process.
  • Note: depending on your model of TV, menu wording may differ from what is listed above.

What is a digital tuner (QAM), and does my TV have one?

A digital tuner allows your TV to tune to digital or HD channels. Most, but not all, TVs that were made after 2006 have one built in. If your TV is currently able to get HD channels, then it has a digital tuner and should work after the upgrade.

If you aren’t sure:

  • You can search online by make/model of your TV, or reference your TV’s owner’s manual for specific model information related to what type of tuner is present in your TV.
  • An example of what the manual may say if the TV has a QAM tuner: “Built-in digital tuner (ATSC/Clear QAM),” or “NTSC/QAM.”
  • Additionally, if your TV remote has the (.) or (-) symbol button for easy tuning or is able to display channels such as 5.2 or 5-2, your TV likely has a QAM tuner.
  • An example of what the manual may say if the TV does not have a digital tuner: “ATSC / NTSC Tuner” (there will be no mention of QAM).

What if my TV does not have a digital (QAM) tuner?

If you are an on-campus student and concerned that your TV does not have a digital tuner, please go to your hall office to enter a work request. Our technician will come to your space and troubleshoot your TV.

Where can I find the updated cable channel lineup?

Once the update is complete, a new channel lineup can be found online.

Some highlights of new channels include: Disney, Disney XD, The Cooking Channel, FOX Business News, Hallmark, amongst others, as well as the following premium channels: HBO, HBO Family, HBO Latino, and HBO Signature.