Services, which took over management on March 1, 2016, of the Kovalchick Convention
and Athletic Complex, has named
veteran public assembly venue administrator Andrew Thompson as the facility’s new
Thompson brings the KCAC a substantial background in venue management, operations,
and special events that should enhance the performance and services of the complex’s
athletic, entertainment, and conference facilities,” said Doug Higgons,
Pinnacle’s co-managing partner.
“We are pleased
that Pinnacle is the new management company for the Kovalchick Complex and feel
confident in the company’s ability to expertly provide the management,
marketing, operations, and event coordination for the athletic, entertainment,
and conference facilities that are part of this venue,” said Cornelius Wooten,
IUP vice president for Administration and Finance.
(formerly Global Spectrum) had been the management company for the Kovalchick
Complex since 2009.
“We look forward
to working with Andrew and Pinnacle Venue Services as they develop exciting new
conference and entertainment booking opportunities and ensure the continued
growth and successful operation of the Kovalchick Complex,” said Sam Phillips,
IUP assistant vice president for Administration.
formerly was interim general manager at the Harborside Event Center in Fort
Myers, Fla. where he held several key positions since 2002. He joined the 42,000-square-foot, city-owned facility as business manager and was named assistant general
manager in 2004. He was promoted to interim general manager last July.
Harborside Event Center’s flexibility encouraged presentations of concerts,
sports, trade shows, conferences, and conventions.
joining Harborside, he was network administrator and event manager for the
American Swimming Coaches Association for USA Swimming in Fort Lauderdale, Fla.
from 1996–2002. He was responsible for all event activities, including
coordination of conferences, clinics, swim meets, and meetings.
He began his
career in 1995 as assistant to the director of Corporate Sales and Special Events
with Huizenga Holdings, which included the NFL Miami Dolphins, NHL Florida
Panthers, and MLB Florida Marlins.
He is a member
of the International Association of Venue Managers (IAVM) and a graduate of the
IAVM Public Assembly Facility Management School at Oglebay.
From bottom of steps (left) to top (right):
Pat Condon, PVS CFO; Tom Paquette, PVS managing partner; Sam
Phillips, IUP asst. VP for Administration, KCAC contract
administrator; Dr. Cornelius Wooten, IUP VP for Administration and
Finance; Doug Higgons, PVS managing partner; Andrew Thompson, KCAC
general manager; Barry Strafacci, PVS Sen. VP Convention/Expo
Centers and Fairgrounds; Gregg Kalemba, KCAC asst. general
manager/dir. of Finance
Pinnacle Venue Services, with offices in Virginia Beach, Va. and San Antonio, Tex.
provides public assembly venue owners and operators with customized services
that address the specific needs of their entertainment, sports, performing
arts, conference and expo, civic, and university facilities. Founded in November
2014, Pinnacle partners with venue owners and operators to be more profitable,
more efficient, and more customer and client friendly, and seeks to reduce risk by
creating an operating environment that is safe and secure. Pinnacle’s four
principals are Doug Higgons, managing partner, Virginia Beach, Va. office; Tom
Paquette, managing partner, San Antonio, Tex. office; Frank Roach, senior
lecturer in the Department of Sport and Entertainment Management at the
University of South Carolina; and Michael Jones, president, Moore Music Group,
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