Thompson Named General Manager of KCAC

Posted on 3/1/2016 8:59:56 AM

Pinnacle Venue Services, which took over management on March 1, 2016, of the Kovalchick Convention and Athletic Complex, has named veteran public assembly venue administrator Andrew Thompson as the facility’s new general manager.

“Andrew Thompson brings the KCAC a substantial background in venue management, operations, and special events that should enhance the performance and services of the complex’s athletic, entertainment, and conference facilities,” said Doug Higgons, Pinnacle’s co-managing partner. 

“We are pleased that Pinnacle is the new management company for the Kovalchick Complex and feel confident in the company’s ability to expertly provide the management, marketing, operations, and event coordination for the athletic, entertainment, and conference facilities that are part of this venue,” said Cornelius Wooten, IUP vice president for Administration and Finance.

Spectra (formerly Global Spectrum) had been the management company for the Kovalchick Complex since 2009.

“We look forward to working with Andrew and Pinnacle Venue Services as they develop exciting new conference and entertainment booking opportunities and ensure the continued growth and successful operation of the Kovalchick Complex,” said Sam Phillips, IUP assistant vice president for Administration.   

Thompson formerly was interim general manager at the Harborside Event Center in Fort Myers, Fla. where he held several key positions since 2002. He joined the 42,000-square-foot, city-owned facility as business manager and was named assistant general manager in 2004. He was promoted to interim general manager last July. Harborside Event Center’s flexibility encouraged presentations of concerts, sports, trade shows, conferences, and conventions.

Prior to joining Harborside, he was network administrator and event manager for the American Swimming Coaches Association for USA Swimming in Fort Lauderdale, Fla. from 1996–2002. He was responsible for all event activities, including coordination of conferences, clinics, swim meets, and meetings.

He began his career in 1995 as assistant to the director of Corporate Sales and Special Events with Huizenga Holdings, which included the NFL Miami Dolphins, NHL Florida Panthers, and MLB Florida Marlins.

He is a member of the International Association of Venue Managers (IAVM) and a graduate of the IAVM Public Assembly Facility Management School at Oglebay. 

IUP Administration and Pinnacle Venue Services ManagementFrom bottom of steps (left) to top (right):  
Pat Condon, PVS CFO; Tom Paquette, PVS managing partner; Sam Phillips, IUP asst. VP for Administration, KCAC contract administrator; Dr. Cornelius Wooten, IUP VP for Administration and Finance; Doug Higgons, PVS managing partner; Andrew Thompson, KCAC general manager; Barry Strafacci, PVS Sen. VP Convention/Expo Centers and Fairgrounds; Gregg Kalemba, KCAC asst. general manager/dir. of Finance

About Pinnacle Venue Services:

Pinnacle Venue Services, with offices in Virginia Beach, Va. and San Antonio, Tex. provides public assembly venue owners and operators with customized services that address the specific needs of their entertainment, sports, performing arts, conference and expo, civic, and university facilities. Founded in November 2014, Pinnacle partners with venue owners and operators to be more profitable, more efficient, and more customer and client friendly, and seeks to reduce risk by creating an operating environment that is safe and secure. Pinnacle’s four principals are Doug Higgons, managing partner, Virginia Beach, Va. office; Tom Paquette, managing partner, San Antonio, Tex. office; Frank Roach, senior lecturer in the Department of Sport and Entertainment Management at the University of South Carolina; and Michael Jones, president, Moore Music Group, Virginia Beach.