In preparation for employees having access to appropriate technologies as a result of the COVID-19 pandemic, the IT Support Center has created a resource page for IUP employees to help them prepare as much as possible for social distancing while still
ensuring successful experience with IUP technologies. See IT Remote Continuity Plans for Employees.
Also, the IT Support Center will begin to offer Zoom Question and Answer Open Sessions today, where any student and/or employee can connect to a Zoom meeting and ask questions, test their connections, etc. Users can connect to the virtual Zoom session
from any device (computer, smartphone, tablet, etc.). Users can do this for a single minute to test connections, or stay for the full length of the session to hear what others are asking or ask any questions they have, and then disconnect. It will
be an opportunity to connect and practice muting audio/video, asking questions in the chat area, viewing participants, etc. These are designed for any user to gain a comfort level with the Zoom service.
These virtual Zoom Q & A Open Sessions are scheduled as follows:
Simply click on the link https://iupvideo.zoom.us/j/395220767 to connect to the open sessions.
As always, technology support pages are always available at the IT Support Center. In addition, should you have any questions or require support for IUP technology
resources, please open an ihelp ticket.