The Verizon voicemail offering is intended for a wide and diverse clientele. At various times during the setup and ongoing use of the product, Verizon may tell you to call a toll-free telephone number for assistance. IUP users are supported locally and should call the IT Support Center. If you have questions or problems, please do not call Verizon. Report your problems or questions to the IT Support Center at 7-4000.
This procedure assumes you are accessing the system from an IUP Centrex telephone number.
There are several types of greetings available in NUMS. The titles are somewhat confusing, so you can choose any (1, 2, or 3) and record whatever message you would like. You can also choose the default message, for which you will need to record your name (option 4). In order to create a “busy” greeting, select 6.
If you would like to change your PIN, select 1.
Note: Your Verizon voicemail pass code must be 4 to 10 digits in length. You may change your pass code at any time and as often as you wish.
You can toggle message headers on and off by selecting 3. These headers include information about who sent the message and when. If headers are toggled off, you can still access them by pressing 8 at the Message Menu.
The above information was adapted from information published by Verizon either in print form or electronically. This work is intended to provide documentation focused on the use of Verizon’s National Unified Message Service (NUMS) product by the Indiana University of Pennsylvania (IUP) community. It is acknowledged that all material presented herein is derived from, or directly copied from, a document or Web-published statement originated by Verizon.