When uploading a PDF (Portable Document Format) or Microsoft Office file (Word, PowerPoint, Excel) into Ektron’s Content folder, it’s important to never upload any documents into the !Page Layouts set of folders. (See Step 2 below.)
Also, never upload a file to the CMS library tab. Always place them under the Content tab as described below.
Use PDFs and Microsoft Office files sparingly on your website. Whenever possible, create regular web pages instead. This will make your website much easier for your visitors to use. Nobody likes being forced to open another program when
browsing a website, especially to just read simple text. If you absolutely must use non-html content, PDFs are the first choice instead of an Office document.
Important: If you are updating a file that is already on the website, Replace the File instead of uploading a new version.