How to Get Help

If you can't find the information you need in the How To ... section, don't hesitate to contact a member of the IUP Digital Team via ihelp or (email requests may be transferred to ihelp).

You can also access Ektron's full user manual, along with other documentation, online by clicking the Help tab at the top of the CMS Workarea (see below).

Ektron's help tab


Creating videos, putting them on YouTube, and embedding them on your webpages

Best Practices

A guide to making your department website more effective.

Working With News

Information about posting news, getting it into IUP Now, using sticky news, suggesting a news item, and writing an effective news post.

Web Training

The Web Team provides training in using the content management system and the effective use of the IUP website.

Uploading PDFs and Other Files

You can upload PDFs as well as Microsoft Word and other Microsoft Office files into the content management system.

Get Content Published

How to preview and approve submitted Web content, and how workflow works.


Everything web maintainers need to know about website menus


How to add links to other IUP web content, external websites, files, email, etc.


How to size images, upload them to the server, and add them to your site

Advanced Editing

How to add and edit content, plus: PDFs and other files, collections, menus, metadata options, and more

Basic Editing

How to get started working on your website: logging in, finding and adding content, how to use summaries, and more

Working With the Calendar

Do you have an event happening? Be sure to add events of interest to your unit’s calendar.

Get Help

Get help through the Digital Team or Ektron’s online user manual. 

Social Media Beginner's Guide

Determine if your department needs to use social media, what networks to use, and why.