How to Get Help

If you can’t find the information you need in the How To ... section, don’t hesitate to contact a member of the IUP Digital Team via ihelp or web-team@iup.edu (email requests may be transferred to ihelp).

You can also access Ektron’s full user manual, along with other documentation, online by clicking the Help tab at the top of the CMS Workarea (see below).
Social Media Beginner’s Guide
Determine if your department needs to use social media, what networks to use, and why.
Get Help
Get help through the Digital Team or Ektron’s online user manual.
Working With the Calendar
Do you have an event happening? Be sure to add events of interest to your unit’s calendar.
Basic Editing
How to get started working on your website: logging in, finding and adding content, how to use summaries, and more
Advanced Editing
How to add and edit content, plus: PDFs and other files, collections, menus, metadata options, and more
Images
How to size images, upload them to the server, and add them to your site
Links
How to add links to other IUP web content, external websites, files, email, etc.
Menus
Everything web maintainers need to know about website menus
Get Content Published
How to preview and approve submitted Web content, and how workflow works.
Uploading PDFs and Other Files
You can upload PDFs as well as Microsoft Word and other Microsoft Office files into the content management system.