How to Get Help

  • If you can’t find the information you need in the How To ... section, don’t hesitate to contact a member of the IUP Digital Team via ihelp or web-team@iup.edu (email requests may be transferred to ihelp).

    You can also access Ektron’s full user manual, along with other documentation, online by clicking the Help tab at the top of the CMS Workarea (see below). 

    Ektron's help tab


  • Video
    Creating videos, putting them on YouTube, and embedding them on your webpages
    Best Practices
    A guide to making your department website more effective.
    Working With News
    Information about posting news, getting it into IUP Daily and the Beak, using sticky news, suggesting a news item, and writing an effective news post.
    Web Training
    The Web Team provides training in using the content management system and the effective use of the IUP website.
    Uploading PDFs and Other Files
    You can upload PDFs as well as Microsoft Word and other Microsoft Office files into the content management system.
    Get Content Published
    How to preview and approve submitted Web content, and how workflow works.
    Menus
    Everything web maintainers need to know about website menus
    Links
    How to add links to other IUP web content, external websites, files, email, etc.
    Images
    How to size images, upload them to the server, and add them to your site
    Advanced Editing
    How to add and edit content, plus: PDFs and other files, collections, menus, metadata options, and more