Skip to main content
Indiana University of Pennsylvania
Cook Honors College Admissions
Virtual Campus Visits
Colleges and Departments
Cook Honors College
Internships and International Education
IT Support Center
Career and Professional Development Center
Centers and Institutes
Resources for Researchers
Undergraduate Research Office
Events and Activities
Dining, Housing, and Campus Life
Center for Health and Well-Being
Hawks Q&A Center
Center for Multicultural Student Leadership and Engagement
Returning to Campus and the Alumni House
Meet Our Alumni
Alumni and Friends News
IUP at a Glance
Campuses and Centers
Diversity, Equity, and Inclusion at IUP
Map, Directions, and Parking
Employment at IUP
News and Events
News and Events
Academic Restructuring Plans
2020-21 Academic Year Plans and Coronavirus Information
Help Students Now
Employee Guidelines: How to Succeed at Your New Job
Always be on time.
If you are going to be late, be sure to contact your employer BEFORE your scheduled start time.
Keep Information Confidential
Some jobs require that you hold strict confidentiality standards because some information cannot be shared with anyone outside of the office.
Before starting a new position, be sure to consult with your employer to identify what may be considered confidential in your work place.
Polish Your Communication Skills
No matter what job you perform, you will always need to communicate with other people.
Communication skills not only include spoken communication, but also non-spoken communication (body language, appearance, etc.).
Appear Clean and Presentable
The first impression a customer or an employer will make is based on your appearance.
Wear suitable clothing for your position and maintain good personal hygiene.
Dress for success!
Don't keep your employer guessing about your work ethic.
Show up on time for work, work while at work and complete tasks assigned to you.
Know What You Are Expected to Do
During the interview, clarify job responsibilities.
When hired, get a copy of the responsibilities in writing.
Take pride in your job.
Communicate that to others by having a positive attitude.
Follow Through on Projects
Projects given to you by your supervisor are important to the company or to your supervisor, even if you do not think so.
Put your full attention into every project you are asked to perform.
When completing projects, pay attention to specifics (such as deadlines, requirements, and the expectations your employer specifies).
Follow Office Procedure
Each office operates differently.
Adapt to meet your current office's expectations and procedures (as long as they are ethical, of course).
Brush Up on Proper Phone Etiquette
Any time you speak on the phone, you need to be professional in your conversation.
For helpful tips on phone etiquette, please visit our
Use Good Message-Taking Skills
If you are taking a message for someone, be certain to obtain correct information, which includes:
Correct spelling of person's first and last name
Callers telephone number, including area code
The department or company name
A detailed message
Note the time and date that you took the message
Be detail oriented
Off-Campus Student Employment
c/o Career and Professional Development Center
Pratt Hall, Suite 302
201 Pratt Drive
Monday, Thursday, and Friday
8:00 a.m.–4:30 p.m.
Tuesday and Wednesday
8:00 a.m.–7:00 p.m. (while classes are in session)
Office hours vary during semester breaks and during the summer. Please contact the office for hours of operation during these times.