Refunds

  • Refunds to eligible students will be distributed this week. Please be aware that not all students will receive refunds. If you have a balance due on your account (a positive balance) or if you have not paid a fee or not paid it in full, you will either not receive a refund or not receive a full refund. If you have a negative balance on your account, you will receive a refund.

    If you have questions about the process or about the refund you receive, send an email to iup-hawks@iup.edu.

    Students receiving refunds through direct deposit will be notified via email when the deposit is initiated. Students receiving paper checks will be notified via email when their paper check is produced.

    Here is how refunds (account credits) are determined:

    Housing

    If you were asked to leave your residence hall, you will receive a prorated (proportional) refund of your Housing Fee and your Commons Fee for March 16, 2020, through May 9, 2020. The Commons Fee is $125 per semester and is for students in suite-style housing only. Please note that if you incurred room damage charges, that amount will be subtracted from your refund. If you are continuing to reside in campus housing, you will not receive a refund.

    Dining

    • Whether you lived on or off campus, if you have not used your meal plan in two weeks, it will be automatically canceled and refunded at the prorated amount (as of March 16, 2020). This refund will be roughly 56 percent of your spring semester meal plan cost. Refunds will include any unused flex dollars. 
    • If you have not used your meal plan in the last two weeks, the plan will be automatically canceled and refunded at the rate described above. You do not need to contact anyone to cancel your meal plan.
    • If you are continuing to live on campus, because of the change in meal services necessitated by health and safety guidelines, your meal plan was reduced to Meal Plan 14 (any 14 meals a week). You will receive a prorated refund if your previous meal plan was more expensive than Meal Plan 14. Students who continue to live on campus must keep their meal plans.
    • Off-campus students who are still using meal plans can choose between two meal plans: Meal Plan 14 (any 14 meals a week) or Meal Plan 75F (any 75 meals per semester + approximately $200 Flex). If your meal plan was more expensive than these two meal plans, you will receive a prorated refund based on the meal plan you choose. 
    • Off-campus students who continued to use their meal plans but who wish to cancel them may do so by sending email to iup-dining@iup.edu.
    • If you added Flex to your account, independent of a meal plan, the remaining balance will be refunded.
    • If your Flex was part of your employment with Aramark, contact your supervisor for information. 

    Crimson Cash

    Crimson Cash doesn’t expire, so in general, refunds are not provided. Seniors and others with special circumstances may apply for a refund through the I-Card office.

    Wellness Fee

    You will receive 25 percent of this prorated fee as of March 16, 2020, as some services, including those from the Health Service and from the Counseling Center, are still available to you.

    Co-op (Student Activity) Fee

    The Student Co-op is the steward of the Student Activity Fee. The Student Co-op provides funding to 110 student groups, which include the Student Cooperative Association, Intercollegiate Athletics, performing and visual arts, Center for Multicultural Student Leadership and Engagement, club sports, publications, multicultural programs, departmental activities, and student government and advocacy. These groups receive a total of around $4,000,000 in Activity Fee allocations. Before Spring Break, more than 80 percent of the Activity Fee had been expended by the majority of the departments, clubs, and organizations. Your refund from the Student Activity Fee is calculated based on unused student activity funds, so the refund will be $3.57 per credit out of the $42 per credit paid. For example, based on an undergraduate student taking 15 credits and paying $630 per semester, the refund would be $53.55.

    Transportation Fee

    Students will receive a prorated refund (as of March 16, 2020) for the transportation fee, which is $18 per semester. 

    Parking Fee

    Students may request prorated refunds for reserved parking spaces by emailing parking-services@iup.edu

    Other Fees

    A full listing of fees and an explanation of what they cover are available on the Office of the Bursar website.

    More Information

    Thank you for your patience while IUP officials worked to determine a fair and equitable refund process.

    • If you have general questions about how refunds were determined, please email iup-hawks@iup.edu.
    • For specific questions about your refund, please call the Office of the Bursar at 724-357-2207.
    • If you have specific questions about meal plans, please email iup-dining@iup.edu.
    • If you’re in financial distress because of the coronavirus pandemic, you can apply for help through the Emergency Response Fund

    Signing Up for Direct Deposit

    Follow these directions to sign up for direct deposit through MyIUP

    1. Follow this path: Finances > Financial Aid Refunds > Registration for Direct Deposit for Financial Aid Refunds > Register for Direct Deposit 
    1. After entering your bank and personal information, select Checking or Savings from the dropdown menu.  
    1. In the dropdown box under Direct Deposit, select Active. 
    1. Click Update. 

    Please note that if you have not already signed up for direct deposit, it is likely too late to receive your refund this way. Instead, any refund you are due will be mailed as a paper check to the address IUP has on file for you.