Information Commons Support Desk

  • The Information Commons Support Desk provides technical support and troubleshooting for library PCs, networking, and other library technology. Consult the list of services below to see how we can help!

    Services We Provide

    We can assist you with any of the following services and troubleshooting:

    • Software support
    • Wireless configurations
    • Printing help
    • Basic virus questions and support
    • Multimedia applications

    Services Unavailable at this Location

    For the services listed below, please contact the IT Support Center. 

    • Hardware repair
    • Personal PC support for faculty or staff
    • Operating system installation

    Hours

    • Monday and Wednesday: 8:00 a.m.– Midnight
    • Tuesday and Thursday: 12:30 p.m. – Midnight
    • Friday: 8:00 a.m.–4:30 p.m.
    • Saturday: 11:00 a.m.–5:00 p.m. (student support only)
    • Sunday: 1:00 p.m.–9:00 p.m. 

    Contact Us

    Stapleton Library Room 102E, lts-support@iup.edu / 724-357-2033