iaccounts is IUP's computing account setup and password reset service. This is available for users to perform first-time account set-ups, self-service password resets for MyIUP and State System Employee Self Service, and more.
iaccounts is being phased out
In an effort to streamline the password reset process, IUP is transitioning from iaccounts to Microsoft Self Service Password Reset. One new enhancement is the ability for verification codes to go to international phone numbers. Also, you have the ability to add a personal email address as a recovery option.
Duo Authentication for Active Accounts
IUP users are required to enroll in Duo Multi-Factor Authentication, which strengthens account security by requiring two factors to verify your identity.
If you have any issues or questions with any of these processes, please log a ticket via ihelp. However, if you are having issues with your MyIUP/network password, or you are an alumni or former student, please call us at 724-357-4000 or email us at it-support-center@iup.edu. Please review Password Practices and Security Tips to set a strong and secure password and review other online safety tips.
Account Status Definitions
Please review this section to determine the status of your account. If you have further questions, please contact IT Support at 724-357-4000 or log an ihelp ticket.
The term former student refers to students who are no longer enrolled and no longer have an active computing account.
All currently enrolled students and employees have active accounts. Alumni retain the active account status for 60 days after graduation. Undergraduate students who stop attending (no longer enrolled) still hold active account status for one year after their last term of attendance. Graduate students hold the active account status for approximately seven years from the start of their program. For more information on student accounts, please consult the Account Retention Policy.
An employee has an active account until their last day of employment. At the end of this last day, the account becomes inactive. They will no longer have access to IUP resources.
If you have any questions about these processes, you can log a ticket via ihelp. However, if you are an alumni or a former student, please call us at 724-357-4000 or email us at it-support-center@iup.edu.
Per the Computer Account Retention Procedure, student accounts remain active for a specified period of time after graduation or leaving the university. Once that timeframe passes, the IUP account is inactivated.
Alumni and former students still have access to select services. For more information on accessing alumni/former student services, see the Alumni/Former Student Services page. Please note, alumni and former students will not have access to the campus network or an IUP email account.
Instructions for Active Accounts
Newly admitted students and employees must calm their IUP computing accounts. Once you've claimed the account and the initial password is set, you will be able to access services such as MyIUP, email, and ihelp.
Instructions
Once your account is ready, you'll receive an email with instructions on how to claim your account. If you did not receive the email, check your junk or spam folder. If you still cannot find it, contact IT Support for assistance.
When will my account be ready to be claimed?
Undergraduate Students
- After you've been admitted and paid your deposit.
Graduate Students
- After you've been admitted.
Employees
- During the onboarding process.
Please keep in mind that if you just updated your IUP network password, you must update the password on any devices that are connected to the IUP Wi-Fi. Refer to Password Practices if you are unsure of what to do with your account when resetting your password. If you are having issues with logging in to your account or connecting to the IUP Wi-Fi, please refer to Troubleshooting Techniques.
If you have forgotten your password and you have signed up for Microsoft self-service password reset, you can follow the Self Service Password Reset (SSPR) instructions to reset your password.
Please keep in mind that you just updated your IUP network password. Any devices that are connected to the IUP Wi-Fi will need to be reconnected. Please refer to Password Practices if you are unsure of what to do with your account when resetting your password. If you are having issues with logging in to your account or connecting to the IUP Wi-Fi, please refer to Troubleshooting Techniques.
Update Current Password
In the MyIUP portal:
- Log in to MyIUP. Go to Discover and search for "password."
- On the My Student Information, Data, and Accounts card, click on Password Reset.
- Select the Network Password from the list and click Set Selected Passwords.
- Follow the prompt to change your password.
- You will need to reconnect any devices to the network with this new password and update any saved passwords in browsers.
The State System of Higher Education Employee Self Service portal allows employees and student employees to view and manage personnel information. Student employees use ESS to submit their hours for a pay period.
Users use their IUP username and password to log in to the State System Employee Self-Service website.
A PASSHE/ESS password is only needed for accessing the SourcePoint tab within ESS. Employees can reset their PASSHE/ESS password via the PASSHE/ESS portal self-service portal. If your password has expired, log in with your PASSHE username and expired password. On the next screen, you will be able to change the password. If you do not remember your password, you will need to use the self-service portal.
The self-service portal requires self-enrollment before you can utilize this service. If you have not enrolled in the PASSHE/ESS Self-Service Portal, you will need to contact IT Support.