Iaccounts is IUP’s account setup and password reset service. This is available for users to do first-time account set-ups, various password changes, and claiming alumni/former student accounts.
The iaccounts.iup.edu web page is split into three sections. If you have any issues with any of the processes below, you can log a ticket via ihelp. Active users are encouraged to use this option. However, if you are having issues with your MyIUP/Network password, or you are an alumni or former student, please call us at 724-357-4000 or email us at it-support-center@iup.edu.
First-Time Set-Up
Newly admitted students and employees will activate their IUP computing accounts using the options here.
Student Instructions
To activate your account, you will use the New and Admitted Students account activation. You will enter your University ID (including the @ symbol), your date of birth in the format of MMDDYYYY (no dashes or slashes), and the email account that you provided to IUP. An email will be sent to this account to complete the activation of your account. After inputting the code, you will be given the option to add your phone number for the Self-Service Password Reset option and creating a password. The Self-Service Password Reset allows you to reset your password if you forget it. The last page in the process lists your MyIUP username and IUP email address.
Employee Instructions
Take the following link to the Employee Account Activation page. The page will ask for for your Employee Number, your date of birth as MMDDYYYY (no dashes or slashes), and the email address that you provided to IUP. You will then be able to register your phone number with IUP for the Self-Service Password Reset and set a password for your account. The Self-Service Password Reset allows you to reset your password if you forget it. The last page in the activation process lists your MyIUP username and IUP email address.
Please note, the cell phone number used for password resets must be a US number, not an international number. When you have completed this process, you can go to the Active Students and Active Employees section to set your ESS password. Employees will use the ESS password to log in to the PASSHE Employee Self Service. Here are instructions on how to reset your ESS password. Students only need to set this password if they get an on-campus job.
Active Account Information
All currently enrolled students have active accounts. Alumni retain the active account status for 60 days after graduation. Undergraduate students who stop attending (no longer enrolled) still hold the active account status for one year after their last term of attendance. Graduate students hold the active account status for approximately seven years. Here is the Account Retention Policy.
When an employee leaves, their account is deactivated and they no longer have access to IUP resources. Employees can not claim any former student account unless they were previously a student of the university.
If you have any questions with these processes, you can log a ticket via ihelp. Active users are encouraged to use this option. However, if you are have questions regarding your MyIUP/network password, or you are an alumni or former student, please call us at 724-357-4000 or email us at it-support-center@iup.edu.
This section will allow users with active accounts the opportunity to update their various passwords. Links include utilizing the Self-Service Utility that you signed up for when activating your account. Links are also available to change your MyIUP/network password, your I-Mail and ESS passwords, as well as updating your cell phone number for the Self-Service Utility. For these options, you must know your current MyIUP/network password.
Alumni and Former Students
Per the Account Retention Policy, student accounts remain active for a specified period of time after graduation or leaving the university. Once
the time frame passes, the IUP account is deactivated, and this is when you can claim your account as an alumni or a former student.
Alumni and former students can claim accounts that will allow them to log in to the MyIUP Former portal for services. These services include (but are not limited to) requesting transcripts and
requesting an Alumni LiveMail account (@live.iup.edu). Please note, these services do not provide access to the campus network or an IUP email account (@iup.edu).
If you forgot your Alumni LiveMail password, you will need to email it-support-center@iup.edu. Iaccounts does not currently have an option for the self-service utility.
Reset Your Password
The instructions below will explain how to reset your IUP Network Password or your Former Student Account Password. Note, your data plan will need to have SMS messaging support to utilize this feature.
Active IUP Network Password Reset
- Please visit the Password Reset Page for Active Student Accounts.
- Enter your User ID (ex: @00000000) and your date of birth (mmddyyyy). Be sure to include the @ when entering your User ID and to enter your date of birth in the (mmddyyyy) format.
- Click on Change Password.
- You will then be prompted to verify the phone number set up with the account.
- Verify your phone number and click Yes, Continue.
- You will receive a message on your phone with a code. Enter this code into the validation box and hit the Submit button.
- If you entered the correct code, you will see your computing account information and the option to enter your new password.
- Enter the password you wish to use in the Enter your NEW Password box. Re-enter the password you wish to use in the Confirm your NEW Password box.
- Click Submit to set the selected passwords.
- If the password change was successful, you will see a message indicating that your password was successfully changed. If there was a problem, review the error message carefully, and try again to reset the password. If you continue to have problems,
please contact the IT Support Center.
Former Student Account Password Reset
- Visit the Password Reset page for Former Student Accounts
- Type your last name
- Type your date of birth in the format MMDDYYYY
- Type the last four digits of your Social Security number
- Verify your phone number
- Wait for the text with the code and type it in the box provided
- Enter your new password
- Confirm your new password
- Click submit
You have successfully updated your password and should now be able to log in with your four-letter username and new password at my.iup.edu/former.
See also
PASSHE/ESS Password Reset - MyIUP
To reset your ESS password using MyIUP:
- Access the MyIUP website: https://my.iup.edu/
- Log in to MyIUP with your network account username and password (your network account username is the id you used to access D2L/Moodle, the IUP Wi-fi, a lab PC, and the P-drive)
- Once signed in to MyIUP, click Personal Info
- Click Password Reset Options
- Place a check next to PASSHE (ESS)
- Click Set Selected Passwords
- Click Proceed
- Enter a new ESS password
- Confirm your new ESS password
- Click Set Selected Passwords
- Click Exit
Upon successfully changing your PASSHE (ESS) password, proceed to www.iup.edu/ess to log in.
PASSHE/ESS Password Reset - iAccounts
To reset your ESS password using iaccounts:
- Here is the link to the password reset through iAccounts.
- Log in with your network account username and password (your network account username is the id you used to access D2L/Moodle, the IUP Wi-fi, a lab PC, and the P-drive)
- Place a check next to PASSHE (ESS)
- Click Set Selected Passwords
- Click Proceed
- Enter a new ESS password
- Confirm your new ESS password
- Click Set Selected Passwords
- Click Exit
Navigate to portal.passhe.edu to log into your PASSHE/ESS account.