PDF, Word, PowerPoint, or other documents should never appear on a menu. These items are not pages, and putting them on the menu breaks our
To ensure this does not happen, never upload any documents into the !PageLayouts set of folders. PDF, Word, PowerPoint, or other documents must always be uploaded into the content folders only. Here are full instructions on
how to upload PDFs and other files.
The expectation is that clicking a menu link will open a new page, not start a download. (And, because we can’t repeat this often enough: always
post your content as HTML rather than as a document, unless there is a compelling reason to use a different format.)
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