This is a list of instructions for managing mailing list. If you can not find the information you need, please log a ticket via ihelp so we can provide the any necessary information.
Logging into the mailing list
Go to http://listserv.iup.edu
All mailing lists have an owner account. The owner account name is in the format owner-mailing-list-name. For example, if the mailing list address is firstname.lastname@example.org, the username entry would be owner-dept-acct.
Enter the password for the "owner" account.
Proceed with your mailing list maintenance. Please note that you can not log into an RBEA owner account.
Adding (or subscribing) email addresses to a mailing list.
When you are logged into the mailing list, you will see a folder list in the left pane. You will right click on the list name folder (the one that's below the gray line, not the owner address). From the menu list that appears, choose List Settings...
Now click on the Subscription tab.
Removing (or unsubscribing) addresses from a mailing list.
It's easiest to use the filter when unsubscribing, particularly if your list has many subscribers.
When you have completed your list updates, click Log Out.
Adding (or subscribing) a group of addresses.
In order to add many email addresses at once, you will have to create a .txt document that contains all the of email addresses you want to import. This document can only contain one email address per line and must be saved as a .txt file.
Now click on the Subscription tab and you are ready to import your list of addresses.
Redirect a message to a moderated mailing list.
When you are logged into the mailing list, you will see a folder list in the left pane. You will look at the folder under the list name folder (the one that's below the gray line, not the owner address). You will see 3 subfolders (approval, reports, and requests).
Any message sent to a moderated list will be delivered to the approval folder for the owner's review. To review the message(s) in the approval folder, follow the below directions.
Recover disk space for a mailing list.
When you are logged into the mailing list, you will see a folder list in the left pane. You will need to review these folders to delete messages from the mailing list. There is a quota bar near the bottom of the menu pane. This will show you how much space the list is currently using.
Commonly used terms when working with mailing lists.
Posting - Sending a message to mailing llist for redistribution to subscribers of the list.
Subscribers - The email addresses that receive messages sent to the list.
Archive - Copies of all postings sent to a mailing list. Archives are only available for full featured mailing lists.
Digest - Option to receive a periodic collection of mailing list postings in a single message rather than individual messages.
Moderated list - A mailing list where a person is designated as the moderator, and the moderator determines which messages are delivered to the list.
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