Live Mail Setup for Alumni

  • IUP offers an IUP Live email account to all graduates. In order to take advantage of this free account, you must go through the following set-up steps. The format of your email address will be

    If you are a graduating student, please read and understand the IUP account retention policy prior to requesting a live mail account.

    Your new email address will be your  In general, this will be your first initial.middle initial.last 

    Once you have requested our Live Mail account, please log a ticket in ihelp to request your current email messages be copied to your Live Mail account. Also, at this point, any new email sent to your IUP account will also appear in your new IUP Live Mail. This will continue until your IUP account becomes inactive. When your account becomes inactive, anything saved to your H: Drive or your IUP OneDrive account will be deleted. Please be sure to backup the files in these places to somewhere else before your account becomes inactive. See the Retention link above. You will need to be sure to reach out to your contacts to provide the new email address.

    This account has a quota of 50GB.

    If you graduated before 2000, please contact the Office of Alumni Affairs for assistance in starting this process.

    How to Request an IUP Live Mail Account

    1. Open an Internet browser and navigate to MyIUP.
    2. If you are a graduating student or a recent alumni (past three months), login to MyIUP using your network credentials. Please use iaccounts to reset your password if needed.

      If you are an alumni that cannot use the MyIUP Portal, you must first claim your MyIUP former student account. You can claim your account here: Claim your account. After you claim your account, you will be able to login to MyIUP by navigating to
    3. Please follow the appropriate links depending on what you logged into:
      1. On the Home link of MyIUP, scroll down to the Alumni Community portlet, then click the Alumni Live Mail link.
      2. On the Former Student Login, click on the "Alumni and Friends Services" tab.
        The remaining steps are the same for all alumni.
    4. Select Request Account.
    5. On the next page, click the Request Account button. You will see a screen that says:

      You have successfully requested a account. The current status of your request is: Account Creation Pending.

      It will also display your Alumni Live Mail username and initial password. This is what you will use to log into your account. You will need to allow approximately two hours for the account to be created.

      If you are an alumni who graduated prior to 2000, you may see the message Account Needs Generated. If this message appears, your live mail account will take a bit longer to be created. Due to account processing procedures, you will need to wait two days in order to check back for the next step.
    6. To review the status of your request, you can follow these steps again to get to the Request Account button page listed in step 5. When the account is created, the status will read: “Account Created.” You can now proceed to the initial login.

    Initial Login

    1. Visit The Windows Live Sign-In Screen will be displayed.
    2. For your Alumni Live Mail username, enter your Alumni Live Mail ID from step 5 above.
    3. For Password, enter your initial password. If you are having issues with this initial password, please contact the IT Support Center at the number on the footer of this page.
    4. Select Sign In.
    5. You will be prompted to change your initial computing password to a password of your choice. The password must be a minimum of eight characters and is case sensitive. Three of those characters must  include an uppercase, lowercase, number, or symbol. You will enter the password two times for confirmation.
    6. After changing your password, you will be prompted to set an alternate email or phone number for future account recovery. A verification code will be sent to either your email or phone, which you will re-enter.
    7. Set the desired timezone and language.
    8. Once you have completed these steps, you will be taken to the Office home page. From here you can go to Outlook to view your emails.