Resume Imail from a Disconnected Session

  • Imail has an inactivity time-out and session limits to preserve system resources and to increase session security. The inactivity time-out is set at thirty minutes, while the session limit is set to twelve hours. Keep in mind that the folder list and message list will refresh every five minutes.

    For example, if you are composing a longer message and you exceed thirty minutes while composing it, you will be prompted to resume your session. By re-entering your e-mail password, you will be able to resume the session from the point where you left off.

    • If you are prompted as in the image below, enter your e-mail password, then click Try Again.

      session-timeout
    • If you are prompted as in the image below, enter your username and your e-mail password, then click Resume.

      session-reconnect