How to Manage Sent Items

  • Within imail, you have the option to save a copy of each message you send. By default, these messages are saved in a folder called Sent Items. It’s important to review this folder periodically and delete unneeded messages so that you don’t exceed your e-mail quota.

    If you do not wish to save a copy of each message you send:

    1. Login to imail.
    2. Click Settings.
    3. Click the Compose tab.
    4. Scroll to the Defaults section.
    5. Click in the Save Sent Messages in: text box.
    6. Click None.
    7. Click Save.
    8. Click Close.

    Notes:

    • When this option is changed to None, your Sent Items folder is no longer considered a special folder and will no longer appear in the grouping with your other special folders (Inbox, Drafts, etc). It will appear alphabetically with the other folders you created.
    • When you select None, you do not have the option of overriding this for an individual message. You would need to enter your e-mail address as one of the recipients to save a copy.

    If you wish to save a copy of each message you send in the Sent Items folder:

    1. Login to imail.
    2. Click Settings.
    3. Click the Compose tab.
    4. Scroll to the Defaults section.
    5. Click in the Save Sent Messages in: text box.
    6. Click Default.
    7. Click Save.
    8. Click Close.

    Note: You can override this on an individual message. In the Compose window, click the Options tab, then remove the checkmark next to Save a copy in Sent Items. (If Save Sent Message in is set to None, the checkbox will not appear on the Options tab.)