How to Recover Disk Space for a Mailing List

  • Each mailing list has a limit amount of disk space to hold its message. If you receive an alert regarding disk space for your mailing list, follow the steps below to recover space.

    1. Go to
    2. Enter the "owner" account information for the username. For example, if the mailing list address is, the username entry would be owner-dept-acct.
    3. Enter the password for the "owner" account.
    4. Click Login.
    5. From the folder pane on the left side, click on a folder.
    6. Review the messages in the folder. To delete a message, click on the checkbox next to the message, then click Delete.
    7. When you have finished deleting messages in that folder, click Purge Deleted.
    8. Repeat steps 5–8 for each folder.

    Note: A progress bar is displayed at the bottom of the folders pane. This will show you how much space the list is currently using.