Computing Guidelines for Online Learning

  • Hardware Guidelines

    Software Guidelines

    Windows Operating System (7, 8, 8.1, 10)

    • Browser
      • Mozilla Firefox (latest, ESR)
      • Microsoft Edge (latest version)
      • Google Chrome (latest version)
    • Office Productivity Suites
      • Word processing (Microsoft Word 2013 or later, Microsoft Office 2013 or later, OpenOffice)
    • Browser Viewers and Players
    • Other software may be required. Please consult the course syllabus.

    Mac OS X (El Capitan, Sierra, High Sierra)

    • Browser
      • Mozilla Firefox (latest version)
      • Apple Safari (latest version)
      • Google Chrome (latest version)
    • Office Productivity Suites
      • Word processing (Microsoft Word 2011 or later, Microsoft Office 2011 or later, OpenOffice)
    • Browser Viewers and Players
    • Other software may be required. Please consult the course syllabus.

    Required Browser Settings

    Please consult the browser documentation for specific procedures

    • Cookies must be enabled
    • JavaScript must be enabled
    • Disable popup-blocking for each service (e.g. Moodle)
    • Disable additional Toolbars (AIM Toolbar, Google Toolbar, Yahoo Toolbar, etc.) as they can interfere with IUP online services
    • Install Java Runtime Environment (JRE)

    Connectivity Guidelines

    IUP online services are best utilized when accessed via high-speed/broadband Internet connection such as DSL, cable modem, or other high-speed service. Dial-up service may be an option for course material and collaboration that does not rely on media rich content. Please consult the course syllabus for media-rich course material or connectivity requirements.

    Other Media Players and Viewers

  • IT Support Center
  • Delaney Hall
    950 Grant Street
    Indiana, PA 15705
  • Phone: 724-357-4000
  • Office Hours
  • Monday through Friday
  • 8:00 a.m.–4:30 p.m.
  • ihelp.iup.edu