Managing Remote and Virtual Teams

  • 1: Defining Remote and Virtual Teams

    • Managing Relationships, Communication, and Tasks
    • Meeting Your and Your Team's Needs

    2: Management Requirements for Remote and Virtual Teams

    • Moving from Reactive to Proactive
    • Understanding Team Member's Unique Situations
    • Keeping Everyone Informed
    • Innovating with Virtual Teams
    • Managing Work Outputs
    • Overseeing Separated Team Members
    • Defining and Building Relationships with Stakeholders

    3: Team Dynamics

    • Creating Team Identity
    • Forming Remote and Virtual Teams
    • Managing the Storming Process
    • Getting to Norming and Storming
    • Creating and Governing with Ground Rules
    • Tracking Team Performance
    • Setting Expectations and Providing Feedback

    4: Making Technology Work for You

    • Communicating with and Coordinating Your Team
    • Avoiding the Technology Trap
    • Developing Effective Communication Across Various Media
    • Choosing the Right Technology Platform

    5: The Impact of Culture and Language

    • Recognizing Cultural Characteristics and Differences
    • Building Cultural Knowledge
    • Managing Across Time Zones
    • Respecting Non-Working Time