Managing Remote and Virtual Teams

1: Defining Remote and Virtual Teams

• Managing Relationships, Communication, and Tasks
• Meeting Your and Your Team's Needs

2: Management Requirements for Remote and Virtual Teams

• Moving from Reactive to Proactive
• Understanding Team Member's Unique Situations
• Keeping Everyone Informed
• Innovating with Virtual Teams
• Managing Work Outputs
• Overseeing Separated Team Members
• Defining and Building Relationships with Stakeholders

3: Team Dynamics

• Creating Team Identity
• Forming Remote and Virtual Teams
• Managing the Storming Process
• Getting to Norming and Storming
• Creating and Governing with Ground Rules
• Tracking Team Performance
• Setting Expectations and Providing Feedback

4: Making Technology Work for You

• Communicating with and Coordinating Your Team
• Avoiding the Technology Trap
• Developing Effective Communication Across Various Media
• Choosing the Right Technology Platform

5: The Impact of Culture and Language

• Recognizing Cultural Characteristics and Differences
• Building Cultural Knowledge
• Managing Across Time Zones
• Respecting Non-Working Time