Managing Remote and Virtual Teams

1: Defining Remote and Virtual Teams

  • Managing Relationships, Communication, and Tasks
  • Meeting Your and Your Team's Needs

2: Management Requirements for Remote and Virtual Teams

  • Moving from Reactive to Proactive
  • Understanding Team Member's Unique Situations
  • Keeping Everyone Informed
  • Innovating with Virtual Teams
  • Managing Work Outputs
  • Overseeing Separated Team Members
  • Defining and Building Relationships with Stakeholders

3: Team Dynamics

  • Creating Team Identity
  • Forming Remote and Virtual Teams
  • Managing the Storming Process
  • Getting to Norming and Storming
  • Creating and Governing with Ground Rules
  • Tracking Team Performance
  • Setting Expectations and Providing Feedback

4: Making Technology Work for You

  • Communicating with and Coordinating Your Team
  • Avoiding the Technology Trap
  • Developing Effective Communication Across Various Media
  • Choosing the Right Technology Platform

5: The Impact of Culture and Language

  • Recognizing Cultural Characteristics and Differences
  • Building Cultural Knowledge
  • Managing Across Time Zones
  • Respecting Non-Working Time