Critical Facilitation Skills for Leaders

1: The Importance of Facilitation

  • Being an Effective Facilitator
  • Harnessing Knowledge, Experience, and Diversity
  • Encouraging Group Motivation and Commitment
  • Observing the Team Process

2: Facilitating Process and Content

  • Identifying Process and Content Elements
  • Managing the Flow
  • Resolving Tensions and Disagreement

3: Setting the Stage for Facilitation

  • Laying the Groundwork
  • Educating Participants, and Securing Support
  • Selecting the Right Facilitator
  • Planning for a Facilitated Meeting

4: Facilitating Team Development

  • Encouraging Participation
  • Recognizing Stages in the Team Life Cycle
  • Supporting the Team through the Stages

5: Building Consensus and Reaching Decisions

  • Gathering and Presenting Data
  • Synthesizing and Summarizing
  • Identifying Options and Brainstorming
  • Facilitating SWOT Analysis
  • Creating a Short List
  • Using the Multi-Option Technique

6: Disruptions, Dysfunctions and Interventions

  • Handling Disruptions and Difficult Behavior
  • Addressing Dysfunction
  • Agreeing on Ground Rules
  • Restating and Reframing
  • Selecting a Method of Intervention
  • Getting Back on Track