Fall 2006 Newsletter

  • Introduction

    Welcome back, student employees and student employee supervisors! And
    welcome to those of you who are new to student employment! We are off to another
    exciting year. We have been working hard to give you a newsletter that provides
    helpful information for student employees and student employee supervisors.
    I would first like to introduce myself. My name is Kate Cook, and I am the new
    graduate assistant for the Student Employment Center, located in the Office of
    Career Services, 302 Pratt Hall. As a member of the Student Employment Center, I
    am here to help students find part-time work, on or off campus, while they are
    enrolled in classes at IUP. In addition, I assist in presenting resource information to
    student employees and student employee supervisors on the Student Employment
    Center website and by way of this newsletter.

    Students seeking part-time and seasonal job opportunities can do so by:
    1. Asking to review the employment binder located in the Student
    Employment Center in 302 Pratt Hall.
    2. Reviewing the employment bulletin board located outside the Career
    Services Office at 302 Pratt Hall.
    3. Accessing the on-line job listing at the Student Employment
    Center website.
    Students who elected to be enrolled in the First Year Experience (FYE) program
    should contact our office for a listing of available job vacancies.
    Please remember that we are always accepting constructive feedback, so feel free
    to contact us and let us know how we can improve this newsletter. You can reach
    our office by calling 724-357-2235, by e-mailing tracyvan@iup.edu or
    k.m.cook@iup.edu, or by stopping by 302 Pratt Hall.

    In closing, we want to wish all student employees and student employee supervisors
    good luck for a happy and productive remainder of the Fall Semester. We would
    also like to express our appreciation for all of your hard work and contributions to the
    IUP learning community. You make IUP a better place to study, to work, and to live!!
    Kate Cook
    Graduate Assistant
    Student Employment Center/ Service Learning

    Contact Information

    Student Employment Center
    Indiana University of Pennsylvania
    302 Pratt Hall
    c/o Office of Career Services
    Telephone: 724-357-2235
    Fax: 724-357-4079
    Office Hours: M/R/F, 8:00 a.m. – 4:30
    p.m., T/W, 8:00 a.m. – 7:00 p.m.
    E-mail: tracyvan@iup.edu
    Web address: www.iup.edu/sec

    While classes are in session.

    Office hours vary during semester breaks and during the summer. Please contact
    the office for hours of operation during these times.


    Tracy VanHorn-Juart, Coordinator
    Kate Cook, Graduate Assistant
    Heather Dravecky, Student Assistant
    Have a Safe and Happy Halloween!

    In This Issue

    Juggling Act
    College Central Network
    Here’s to Hospitality
    What to Wear
    Did You Know?
    AmeriCorps/Service Learning
    Dear Nora Knowledge
    Student Employment Trivia
    University Testing Services
    Delta Epsilon Iota
    Comments Section
    Upcoming Events
    Answers to Trivia

    Juggling Act

    By Molly Haas, M.A., and
    Jamie Brass, M.A.

    One of the biggest problems facing student employees is balancing their time effectively
    between school requirements, work responsibilities, and other time commitments like clubs, intramurals,
    friends, and relationships. Plus, there are things like eating, sleeping, and laundry to think about…and
    that doesn’t include time for relaxing and having fun.

    With all of these demands on your time, it helps to have effective time management strategies in
    place. We’ve included some that may be helpful.
    • Write it down: When you’re busy, it’s easy to forget things you need to do. Keep a
    planner with your weekly schedule and a To Do List, so that you remember meetings
    and assignments.
    • Set goals: Once you have your To Do List written down, figure out what is most
    important to finish first. It can be tempting to do something easy like laundry when an
    assignment deadline is looming, but the laundry can probably wait. Try to cross off at
    least one of your important items every day. • Divide and conquer: Sometimes, projects
    can be overwhelming. It can help to break things down into smaller parts. Have a big
    paper? Get an idea of the work involved, and then break it down into smaller pieces.
    Try to figure out how much time each piece will take, and then set aside time for each
    • Know your limits: If you know you’re not a morning person, don’t tell yourself you’ll
    wake up early to finish an assignment. If you’re an early bird, try to get as much done
    early in the day as possible when you’re at your best. Either way, make sure you’re
    getting plenty of sleep. Know your patterns, and make your schedule around them.
    • Enlist a friend: It can be a lot easier to get things done if your friends are involved.
    Having trouble making time for the gym? Make plans with a friend; you’ll be less likely
    to cancel if someone is depending on you.
    • Reward yourself: Just as kids are more likely to eat their vegetables if dessert is a
    reward, you’re more likely to finish what you need to do if you know there is a reward
    waiting for you. Favorite TV show on at 10 p.m.? Make a deal with yourself to work
    hard on your To Do List before then (and mean it); then you can reward yourself with
    your show.
    • Just Say No: It can be hard not to take on too much at college. Some things, like
    school assignments, can’t be avoided without a negative outcome, but there are
    some things that are more optional. Remember that it’s ok to say no sometimes.
    If you find that you’re having trouble juggling everything you need to do, or if you find yourself
    procrastinating, the Center for Counseling and Psychological Services in 307 Pratt Hall can help.
    You can make an appointment by calling 724-357-2621. We’re here to help with other problems, too.

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    Be Sure to Check out College Central Network (CCN)!

    By Kate Cook
    Graduate Assistant
    Student Employment Center/Service Learning

    Have you ever asked yourself, “Where will I be once I finish college?” Ever go searching for the
    tools to successfully find a career and come up short? I am here to introduce you to a wonderful
    career search tool that many students in the past have used with great success!

    With College Central Network’s extensive data base of articles ranging from Job Search Kits to
    Résumé Builders, all you will need to know is right there at your fingertips! At CCN, you can register
    as a current student or as an alumnus. Just go to the Career Services website (www.iup.edu/career)
    and click on the link to CCN to get started today! Job vacancies are also posted on CCN.

    Here’s to Hospitality!

    By Kathleen Manion
    Human Resources Manager

    I recently read an article about Danny Meyer, a New York restaurateur who wrote a book about
    hospitality. He’s a tremendous success, and he attributes this success to the “power of hospitality.”
    It got me thinking.

    Soon thereafter, I was on a Southwest flight – the last leg of a long, tiring journey. I was suffering
    from a bad cold, and I ached all over. Minutes after I boarded, though, a flight attendant noticed how
    miserable I looked and asked if there was anything she could do for me. While passengers packed the
    aisles and were heaving their carry-ons overhead, she brought me a cup of water so that I could take
    a decongestant, along with a pillow and blanket.

    Once I was wrapped in the warm, cozy blanket and felt a little more comfortable, I noticed the onboard
    ambiance. It was warm, friendly, and easy. It was a short flight, and the cabin service was efficient,
    friendly and, yes, even funny. The cabin attendants smiled genuine “I’m-happy-to-work-here-and-serve-you”
    smiles. The customers smiled back.

    Thinking back on these two experiences, it strikes me that hospitality can be viewed as one end of a
    “warmth” scale. At the other end is rudeness; in the middle, indifference.

    Try remembering times when you experienced rudeness . . . indifference . . . warmth. I’ll bet what
    you remembered about rudeness was anger and frustration. And while you might have been hot
    under the collar, you had chills running down you spine. I’ll bet that indifference felt cool, aloof,
    distant -- maybe even prickly. Hospitality, on the other hand, felt warm, welcoming, comfortable,
    relaxed, and safe.

    Customer service is all about the feelings the customer experiences. What kind of feelings does
    your presence evoke? Do others see you as warm, friendly, caring, kind, and welcoming? Is it a joy to
    be in your presence? Do your customers feel relaxed, comfortable, safe, and well cared for? Do
    they leave with smiles on their faces?

    To help you remember these points, draw yourself a warmth scale, or clip out the scale below, and
    keep it in front of you at work. Warmth Indifference Rudeness Hospitality is the key to smart customer care.
    So, here’s to hospitality and to our working together to create more and more of it at IUP!

    What to Wear to Your On-campus Job

    Heather Dravecky, Student Employee
    Office of Career Services-Student Employment Center

    A few simple guidelines can help you to determine what is appropriate to wear to your on-campus job.
    Keep in mind that student employees represent their office of employment, as well as IUP.
    In general, use common sense. Attire should be clean, neat, and free from both wrinkles and stains.
    Shoes should also be clean and in good condition; comfort is a plus.

    Clothing exposing midriffs, undergarments, or too much skin is not office appropriate. Do not wear
    clothing containing references to sex, drugs, alcohol, etc., that may be offensive to individuals.
    During warm weather, exercise good clothing judgment. Short shorts, mini skirts, spaghetti strapped/
    thin-strapped tank tops, and muscle shirts should never be worn to work. An appropriate skirt
    or shorts length for the office is right above or at the knee. Beware of wearing sandals or flip-flops
    because of the possibility of running errands or making deliveries—your feet may get sore!
    When cooler months arrive, keep in mind that dressing in layers makes it easier for you to adjust
    to the temperature of the office. Also, remember to have a pair of gloves, a scarf, and a hat handy to
    wear if you have to step outside the office to run errands or make deliveries.

    Ask your supervisor any questions you may have regarding appropriate attire for the office in which
    you work. There are exceptions to the rule - for example, health and fitness instructors may be
    permitted to wear muscle shirts, etc.

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    Did you know…

    The Career Services Office offers volunteer opportunities, workshops on a variety of topics,
    career counseling, mock interviews, job listings for part and full-time employment, internship
    listings, on-campus interviewing, and much, much more!! Stop by 302 Pratt Hall today to
    find out how we can help you.

    AmeriCorps and Service Learning: Programs of the Cooperation for National and Community Service

    By Heather Leone
    AmeriCorps Representative

    For those of you who do not already know, the Office of Service Learning is located in 301 Pratt
    Hall. Our hours for the fall semester are as follows: Monday through Friday 8:00 a.m. – 4:30 p.m. We
    coordinate the campus Community Involvement Fair, where students can find volunteer
    opportunities in the Indiana community. We are planning to hold another fair in the spring semester,
    so keep your eye out--we want to see you there!

    We also organize Into the Streets, which is held on a Saturday in both the fall and spring semesters.
    Into the Streets is a time where students partner with local Indiana agencies on community service
    projects. One of the other projects that we organize is KidsRead, a tutoring program held at
    the Indiana Free Library, located on Philadelphia Street, for students in grades K-4. In December,
    we will be accepting applications for tutors and students for the spring semester.

    Volunteer opportunities can be found online at our
    website www.iup.edu/servicelearning or you may contact our office at 724-357-3103. We hope to see
    you soon! And remember…”Service to others is the rent you pay for your room here on earth.”
    ~Muhammad Ali

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    Dear Nora Knowledge

    Dear Nora,

    How many hours per week am I permitted to work as a student employee?

    —Student Worker

    Dear Student Worker,

    There are actually a number of factors that determine how many hours per week a student
    may work. In general, undergraduate student workers may work up to 25 hours per week while
    classes are in session and up to 40 hours per week during semester breaks. Graduate student workers
    are permitted to work up to 40 hours per week even when classes are in session.

    However, there are exceptions to those general statements. For instance, students who are not
    U.S. citizens are held to 20 hours per week due to INS regulations, regardless of whether they are
    graduate students or undergraduate students. In addition, certain programs, such as the First
    Year Experience program, dictate their own hour regulations. Also, certain areas may limit the
    number of hours their student employees may work due to budget limitations, etc.
    Hope you are enjoying your student employment opportunity!
    Respectfully yours,
    Nora Knowledge

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    Student Employment Trivia: Test your student worker knowledge!

    By Heather Dravecky, Chad Jurica, and Pete Petrianni
    Student Employees, Office of Career Services

    1. How do I enter my hours onto URSA?
    2. If I have a job this first semester, will I need to reapply for it second semester?
    3. If I don’t have a job first semester, can I get one in the second semester?
    4. What is the most appropriate way to answer the telephone while at work?
    5. Where do I turn when I need to ask someone about my specific job duties?
    6. Any tips on how to juggle my work schedule, school schedule, study schedule, and social schedule
    7. Where is the testing center located?
    8. Where can I go if I need a tutor?

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    University Testing Services

    By Emily Tamosauskas
    Graduate Assistant
    University Testing Services
    Computer-Based Testing Center

    Are you tired of test-scheduling stress and cumbersome testing site searches? University
    Testing Services is here to save the day and reduce that anxiety. We provide testing schedules,
    administration, and score report services for the purposes of graduation, competency, licensure,
    and personal certification. Tests that can be taken at our site include but are not limited to GREs,
    Miller Analogies Tests (MAT), Praxis, TOEFLs, and CLEP tests. Our office, located in 311 Pratt Hall,
    provides a convenient and comfortable environment for test takers. Our hours of operation
    are Monday 9:00 a.m.-8:30 p.m., Tuesday 9:00 a.m.-1:30 p.m., Wednesday 9:00 a.m.-8:30 p.m.,
    Thursday 9:00 a.m.-4:00 p.m., and Friday 9:00 a.m.-4:30 p.m. Please contact us at 724-357-4994
    for more information and for Saturday hours.

    Delta Epsilon Iota: Academic Honor Society

    By Kate Cook
    Graduate Assistant
    Delta Epsilon Iota Advisor

    IUP’s Office of Career Services is proud to announce our third anniversary as an active
    member of DEI, Beta Iota Chapter. From DEI’s inception, its founder envisioned an organization
    that would educate its membership in career development issues, encourage students to excel
    academically, and promote the principles of Dedication, Enthusiasm, and Initiative in all aspects
    of campus life.

    So how can you become a member of Delta Epsilon Iota? The requirements are few, but
    important. You must have at least 30 credit hours completed at IUP and have a 3.30 GPA. If you
    meet these requirements, then, in the not-too-distant future, you will probably receive a letter from
    me inviting you to join this outstanding group of students.

    Our meetings are held Monday evenings in 305 Pratt Hall. Please check the calendar of events
    posted outside 302 Pratt Hall for specific dates.

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    Comments Section

    We would greatly appreciate it if you would drop any comments you may have via e-mail to tracyvan@iup.edu or
    Please tell us what you like or dislike, and share your ideas with us for future newsletters!
    Thank you!

    Upcoming Dates/Events…

    14 Homecoming
    23-24 Fall Break—No classes
    31-Nov. 1 SRU/PSU Fall Teacher Fairs
    3 Individual Course Withdrawal Deadline
    3-5 Family Weekend
    8 Safety Sciences Career Fair
    9 WestPACS
    22-24 Thanksgiving Break—No classes
    11 Fall Classes End
    12-16 Fall Final Exams
    17 Commencement

    Answers to Trivia:

    By Heather Dravecky, Chad Jurica, and Pete Petrianni
    Student Employees, Office of Career Services
    Question #1
    1. First, log on to URSA.
    2. Select “Employee” link
    3. Click on “Time Sheet”
    4. On this page, you must enter hours for each
    day that you worked.
    5. When finished entering your hours, click
    “Submit for Approval” link.
    6. You will then be asked to re-enter your pin.
    7. Once you enter your pin, you will see a box
    that states your hours have been submitted
    Question #2
    You don’t need to reapply each semester--just make sure you maintain contact with your
    supervisor to express your intention to maintain your position.
    Question #3
    You can get a job the second semester, but you first must find out if you are eligible for Federal
    Work Study. Once you obtain this information, visit the Student Employment
    Center website, to view job opportunities. A hard copy of this listing is also available in the office
    at 302 Pratt Hall!
    Question #4
    Begin with a salutation such as “Good morning,” and then identify yourself: “Office of (insert name of
    office here), this is (insert your name).” Next comes the solicitation, “How may I help you?” For
    more information, please refer to the Telephone Guidelines link found on the Student Employment
    Center website. Click on student employees.
    Question #5
    A good place to start is with your fellow student employees who have been in their position for more
    than one semester. They probably have asked the same questions when they were first starting out! If
    you still need assistance, consult your direct supervisor.
    Question #6
    Get yourself a calendar and fill in the days on which you have class and work. From there, schedule in
    as much study time as needed. This may vary from week to week, as your workload may change, but
    try to stick to it as closely as possible. Last, don’t be afraid to give yourself some time to relax and
    have a little fun!
    Question #7
    The Testing Center is located in 311 Pratt Hall.
    Question #8
    Tutoring services can be found in the Office of Developmental Studies, 202 Pratt Hall.
    The Student Employment Center wishes to thank all of the contributing writers. Your efforts are greatly
    appreciated. We also thank those who encouraged others to write. Thank you for taking time out of your
    busy schedules to assist the Student Employment Center in preparing student employees for success.

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