Fall 2002

  • Introduction

    The Student Employment Center is pleased to provide you with the fall edition of the office’s newsletter. This newsletter is aimed to serve both student employees and student employee supervisors. Once each semester (October and February) a newsletter will be produced that will include information about student employment and other related topics.

    In order that we provide you with an informative newsletter, we will greatly appreciate if you take a moment to e-mail any “comments” pertaining to this newsletter. See the comments section of the newsletter for an e-mail address. Please tell us what you like or dislike, and share your ideas with us for future newsletters!

    The Student Employment Center began in the summer of 1998 and is housed within the Office of Career Services. The office assists students in finding job opportunities on-campus or in the local community. It also operates the Learning Center Work Study Program.

    Students seeking part-time employment may access a listing of available jobs by doing any of the following: asking to review the employment binder located in the Student Employment Center (302 Pratt Hall, c/o Office of Career Services), reviewing the bulletin board located outside the office, or by accessing the on-line job listing at www.iup.edu/sec (24-hour accessibility).

    Because student employment is so invaluable, the Student Employment Center is planning another informative workshop for both student employees and student employee supervisors (including university staff that do not oversee student employees but would like to attend). The workshop “Discover Your Office Personality!” will be conducted on October 28. See inside for additional information!

    The Student Employment Center recognizes both the efforts of student employees and student employee supervisors. We encourage you to take advantage of the opportunities that we make available throughout the year. You may visit our website to find information on posting on-campus job vacancy announcements, guidelines for answering the telephone, job duties, and interviewing tips.

    We hope that the experience of student employees here at IUP is a positive one and that they take with them the knowledge and work experience that they gained while achieving their academic goals. I hope that the relationship built by student employee supervisors with their student employee(s) is rewarding.

    If schedules permit, we encourage everyone to attend the workshop scheduled for October 28. You don’t want to miss it! Have a great semester!

    Tracy VanHorn-Juart, Coordinator
    Student Employment Center

    Contact Information

    Student Employment Center
    Indiana University of Pennsylvania
    302 Pratt Hall
    c/o Office of Career Services
    Telephone: 724-357-2235
    Fax: 724-357-4079
    Office Hours: M/R/F, 8:00 a.m. – 4:30 p.m., T/W, 8:00 a.m. – 8:00 p.m. While classes are in session.
    Office hours vary during semester breaks and during the summer. Please contact the office for hours of operation during these times.
    E-mail: tracyvan@iup.edu
    Web address: www.iup.edu/sec


    Tracy VanHorn-Juart, Coordinator
    Steve Vinton, Graduate Assistant
    Jaime Maudie, Office Assistant
    Enjoy your Thanksgiving Break!! November 25 – December 1, 2002. Classes resume on Monday, December 2, at 8:00 a.m.

    In This Issue

    Coping With Grief and Mourning
    Did You Hear the News
    Discover Your Office Personality
    Dear Nora Knowledge
    What Makes a Good Employee?
    Did You Know
    A Quote to Remember
    Tips for the Good Supervisor
    Student Employment Trivia
    A Little Dose of the Rest of My Life
    National Student Employment Week
    Upcoming Events
    Answers to the Trivia


    By Elizabeth A. Kincade, Ph.D.
    Licensed Psychologist/Associate Professor
    Center for Counseling and Psychological Services

    During the college years, many of us encounter the death of a friend or a family member. For traditional-aged students (18-25 years old) this is the time of life when elderly grandparents die. Unfortunately, for some it is also a time when parents suffer from chronic and terminal illnesses. Friends might die through illness or accident. Not to be discounted is the death of well-loved family pets. Since this is the first time many of us encounter death, the emotions we feel are often confusing and upsetting. But, we need to remember that grieving the loss of a loved one and allowing ourselves to experience that pain is natural and necessary.

    Most people have heard about the various stages of grief, but I prefer to think about the tasks of mourning. These are:
    Accepting the reality of the loss
    Experiencing the pain of grief
    Adjusting to life without your friend or loved one
    Letting go emotionally and investing emotional energy in new and ongoing relationships.

    All four of these tasks are extremely difficult to accomplish. Initially, we experience shock and numbness about the loss. We have a sense that this death is not fair. It is not uncommon for people as they accomplish this first task to mistake others for the person who has died or to see their loved one in a familiar setting. In essence, at this point we do not want to accept the death. However, the feeling that this death is not real eventually lessens and we accept the reality of our loss. Next comes what is perhaps the most painful task. We have to open ourselves up to truly feeling the pain of the loss. Because it is normal for people to avoid pain, we might go to great lengths not to accomplish this task of mourning. Grief and mourning produce scary feelings and thoughts. As we open ourselves to our pain we might experience confusion, sadness, dismay, yearning, and probably anger. The third task is adjusting to the idea that life goes on without our friend or loved one. We might feel guilty about this and experience despair and anxiety. The grief may feel “fresh” all over again as we resume our lives and recognize the gap that this death caused. The final task of mourning is to emotionally let go of the person who has died and to reinvest our emotions in the living. This does not mean that we are forgetting about our loved one but rather that we recognize that there are other people to be loved.
    With the tasks of mourning completed we come to be able to remember our grandparent, parent, friend, or family pet without pain, though we still experience sadness at their loss.

    There are a number of ways for people to take care of themselves during a period of grief and to accomplish the tasks of mourning.
    First, do not isolate yourself. Take part in the rituals that surround a death. Go to the funerals and memorial services. Create rituals of memorial for your loved one if none exists. Invite others to mourn with you. Participation in these events reassures us that we are not alone in our grief and that life goes on.

    Second, find support for yourself. You may be able to talk to friends and family members. However, be aware that sometimes a death in the family initially makes it difficult for people to support each other. However, there are various professionals who can help you with grief issues. For many people death brings up spiritual issues. Talking to a clergy member or other spiritual leader about these issues can help us gain perspective about the death of someone we love and our own feelings of loss. Professional counselors, trained to help people to cope with grief and to negotiate the tasks of mourning, can also help.

    Finally, we must return to our normal life and once again focus our energy on our lives and the people in it. Some people may have dealt with the initial grief and mourning by seeking solitude; others may have dealt with their loss by surrounding themselves with friends and family. However, a slow and steady return to the normal pattern of life is necessary for us to remain healthy individuals. Reconnecting with friends, going back to work or school, and beginning to pick up the threads of our lives can help us to deal with feelings of numbness, lethargy, and paralysis. It is also essential during this time to make an effort to take care of our physical health: to eat right, sleep well, and get exercise. This will help us to think more clearly and be better able to accomplish the tasks of mourning.
    As you go through the task of mourning, remember the following:

    • Talk to others who have experienced loss and tell them about the meaning of the loss to you. That is, how your life is changed by the loss.
    • Seek support directly from those who are able to give it. Don’t be afraid to ask for a hug from a caring other.
    • Stay with your routine, even if you feel you are just going through the motions.
    • Try to recognize and name your feelings. This can help you understand your loss.
    • Use writing, art, and music to let out your feelings and thoughts.
    • Be forgiving and patient with yourself. It is all right to make mistakes or lose your concentration.
    • Give yourself time. Time does heal, but how long it takes is an individual thing.
    • Seek support from people who are caring and who care about your feelings.
    • Accept that grief and mourning are painful. You will have good days and bad days.

    • Try to make major life decisions too quickly.
    • Numb your pain with depressive chemicals such as alcohol or other drugs.
    • Deny your feelings.
    • Isolate or hide away from yourself and others.

    List above was adapted from Colgrove, M., Bloomfield, H. H., & McWilliams, P. (1991). How to survive the loss of a love. Los Angeles, CA Prelude Press.

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    Did you Hear the News?

    The Counseling and Student Development Center has a new name and a new location!
    Their new name is Center for Counseling and Psychological Services (C-CAPS).
    C-CAPS has moved to 307 Pratt Hall.

    The Student Development Center, previously part of the Counseling Center, is now located in 301 Pratt Hall.

    Remember to register for the workshop on “Discover Your Office Personality!”

    Monday, October 28, 2002, 11:30 a.m. – 1:00 p.m. Location: Eberly College of Business Auditorium
    (A pizza lunch will be provided!)
    This workshop is guaranteed to be interactive, fun, and discerning. It will make you more aware of who you are personally and what it is about your office space that could be making you leave the office feeling drained of all energy. The speaker, Dr. William McPherson, is a high-energy, interactive speaker who is a faculty member right here at IUP in the Technology Support and Training Department in the Eberly College of Business and Information Technology. He is an expert in administering and interpreting the Myers-Briggs Type Indicator (MBTI).

    All student employees and student employee supervisors (including university staff that do not oversee student employees but may be interested in attending) are invited. If you have not registered but would like to attend, please contact the Student Employment Center immediately to see if there are seats available!

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    Dear Nora Knowledge

    Dear Nora,
    I am always running late, and I always feel that my life is out of control. I even forgot to report to work one day! How can I get my life in order so that my life runs more smoothly and so that I don’t get fired?!
    -- Out of Control

    Dear Out of Control,
    Feeling out of control is something that everyone experiences at some point in their lives. However, this is something that you need to take care of, because employers and professors expect you to be on time for work and for class. If you’re not on time, you might get fired, or you might fail your class. My suggestion is to buy a planner where you can write down the times when you’re in class, at work, studying, and socializing. That way you can look at the planner each morning and know exactly when and where you need to be somewhere. So, go out, buy a planner now, and get yourself organized!
    Nora Knowledge

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    What Makes a Good Employee?

    Now that you have landed that perfect part-time job, here are some tips on how to become a star employee. A survey that asked bosses on campus to list the most desirable qualities and pet peeves of their support staff some years ago is still relevant today. The responses received were surprisingly very similar. What qualities would you think were most important? The number-one quality according to the survey is a pleasing personality. The second quality closely relates to the first – being courteous.

    Having a pleasing personality at work comes easily to the employee with an attitude of service. Author and lecturer Dr. Bernie Siegel affirms in his lectures that the most important thing we all must do is learn how to relate to people and how to serve them. No matter what you do in life, you must know this. And good manners can make the difference between getting ahead in the workplace or being left behind.

    Please take a moment to review the qualities and pet peeves listed below and rate yourself on how well you epitomize the “Good Employee.”
    1. Pleasing personality
    2. Personal and telephone courtesy
    3. Neatness in appearance
    4. Ability to function without supervision
    5. Initiative to learn new software/computer programs
    6. Accuracy
    7. Dependability
    8. Personal interest in the office operations
    9. Acceptance of constructive criticism
    10. Promptness/punctuality
    Pet Peeves
    1. Visits too much (gossips)
    2. Tardiness
    3. Poor telephone manners (does not say, “please,”
    “thank you,” and “you’re welcome”
    4. Failure to greet visitors (offer “good
    5. Failure to double check for accuracy
    6. Intolerant of others (pettiness)
    7. Lack of initiative to learn new processes
    8. Failure to follow up on projects
    9. Lack of promptness in getting assignments

    No matter where your career leads you, to be a star you must show up day after day, do your job well, and display the qualities bosses appreciate. Make your employer proud and be that shining star!

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    Did You Know…

    …that you can have your IUP e-mail account messages forwarded to your external e-mail accounts such as hotmail or yahoo?
    Yes, that’s right! Log on to
    and follow the directions provided.

    A Quote to Remember…

    "People become successful because they get the important things done. They become successful by producing high-quality work and delivering it on time. They become successful because they dot their "i's" and cross their "t's." They become successful by doing the things they're supposed to do, doing them well, and getting them done on time! Successful people get results!”
    Quote from Jeffrey J. Mayer, author of Success Is A Journey

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    1. Establish clear goals.
    2. Delegate!
    3. Set a positive example of professional, polite, and ethical behavior.
    4. Remember that student employees are students first.
    5. Show appreciation for exceptional work.
    6. Allow for students’ input.
    7. Be an accessible supervisor.
    8. Be a student.
    9. Be a teacher.
    10. Encourage risk taking and decision making.
    11. Communicate openly and honestly.

    NSEA Newsletter/Spring 2001
    Student Employment Trivia Contest

    By Kaila Clouser

    1) What on-campus office houses the Student Employment Center?
    2) What are the office hours for the Student Employment Center?
    3) Where do I go to find out if I have federal work-study?
    4) How do I submit my hours?
    5) Who was the 2002 Student Employee of the Year?
    6) I’m graduating. What can I do to look for a full-time job?
    7) Who can I talk to about writing a resume and career counseling?
    8) How many hours a week can I work if I’m employed on campus?
    Answers may be found later in the issue.

    A Little Dose of the Rest of my Life

    By Wendy Newcomer
    Student Employee, Student Payroll Services

    Internships--Do I really need one? That’s what I was thinking as I entered the Spring semester of my junior year. There were so many questions going through my mind: Should I do an internship? Should I do it for credit and what does that entail? Will I be paid? How long will it last?… So, I did some research, looked at my personal situation, and decided to jump in. I began composing application letters, writing my resume, checking and double-checking for typos, mailing everything out, and then interviewing. These were not the most enjoyable things to do; however, I got an offer. I drove from Indiana to Pittsburgh every day and got a taste of the next 20 or more years of my life. As it turned out, I had a wonderful experience.

    I worked as a staff accountant at a major corporation. I did everything I would do if I were there on a permanent basis. I thought I would be the “go-for” or the “coffee-maker,” but that wasn’t the case. I had one-on-one meetings with top executives and presented my findings and budget information. It was exciting. I had my own office, my own extension, my own security key card with my picture on it, and my own parking space. I was all grown up. I worked 40+ hours, plus 10 hours of driving time per week.

    I was in bed by 10:00 p.m. and up at 5:00 a.m. Every morning, I had to be conscious of what I was going to wear to work. My iron got a work-out. What a difference from college life! I saw what my life will be like after graduation. I was so glad that I had an internship to open my eyes and make me aware of the extreme changes that will come shortly.

    Today, I am back on campus, trying to adjust back to college life…classrooms, fighting for a parking space, and wearing jeans and t-shirts. My advice to all of you who are contemplating on whether or not to do an internship, though, is YES! You won’t regret it. The experience is far more rewarding than you can imagine. And in my case, the money wasn’t bad either.

    National Student Employment Week/Student Employee of the Year

    By Steve Vinton

    Each year colleges and universities across the United States celebrate National Student Employment Week. This week is to show appreciation to the student workers on campus. IUP participates in this great week by recognizing the importance of student employees on campus.

    The Student Employee of the Year award is a big part of Student Employment Week. This year the award went to Matt Yoschak. Matt is a senior, majoring in Business Technology Support. He is employed in the Technology Services Center and was nominated for Student Employee of the Year by Ms. Joanne Kuta. Matt was selected out of a total of 19 nominees. He was awarded a $250 gift certificate for the Co-op Store and a certificate of appreciation. His nomination was forwarded to the Northeast Association of Student Employment Administrators to compete at the state and possibly regional levels.
    This year’s first runner-up was Kathleen Gibson. Kathleen was nominated by Ms. Nannette Berkey in the Library Administration Office. The second runner-up was Spring Reaves. Spring was nominated by Dr. Carolyn Princes, director, African American Cultural Center. Other nominees were: Ryan Bassaro, Jennifer Brem, Leanne Brewer, Kyleen Burkley, Hollee Colgan, Emily DePanicis, Adam Fleek, Julie Folino, Rachael Goss, Francine Grove, Jeremy Hawk, Monika Jaszczyszyn, Mandy Neff, Emily Nelms, Helena Sadvary, and Brian Slocum.

    Start thinking of your nominees for next year. National Student Employment Week will take place during the month of April. Actual dates will be posted on our website soon!

    Comments Section

    We would greatly appreciate if
    you would drop any comments you may have
    via e-mail to tracyvan@iup.edu.
    Please tell us what you like or dislike, and share your ideas with us for future newsletters!
    Thank you!

    Upcoming Dates/Events…

    28 Workshop for student employees and
    student employee supervisors:
    “Discover Your Office Personality!”
    30 Individual Course Withdrawal Deadline
    (W grade) – http://www.iup.edu/ursa

    25-Dec. 1 Thanksgiving Recess
    2 Classes Resume at 8:00 a.m.
    9 Last day of classes
    16-17 Final Exam Period
    15 December Commencement

    January – 2003
    12 Registration
    13 Classes Begin

    Answers to the Student Employment Trivia Contest

    1) The Office of Career Services
    2) While classes are in session: M/R/F, 8:00 a.m. – 4:30 p.m. T/W, 8:00 a.m. – 8:00 p.m. Office hours vary during semester breaks and during the summer. Please contact the office for hours of operation during these times.
    3) The Financial Aid Office, Clark Hall
    4) You submit your hours via www.iup.edu/ursa. Click on the Employee Link and type in your hours. Upon completion, notify your supervisor.
    5) Matt Yoschak
    6) You can go to www.iup.edu/career. Click on students or alumni and then click on the CCN Link, complete the registration screens, and upload your resume. This website will provide you access to the on-campus interview schedule, job fair postings, and actual job postings (local and nationwide).
    7) You can call the Office of Career Services (724-357-2234) and schedule an appointment with one of our career counselors to discuss any questions you may have. You may also visit the office’s website at www.iup.edu/career
    8) Undergraduate students may work a maximum of 25 hours/week; Graduate students may work a maximum of 40 hours/week; international students may work a maximum of 20 hours/week; and graduate assistants may work 10-20 hours/week.

    The Student Employment Center wishes to thank all of the contributing writers. Your efforts are greatly appreciated. We also thank those who encouraged others to write. Thank you for taking time out of your busy schedules to assist the Student Employment Center in preparing student employees for success.