Reviewing and Approving Content

  • If you are an approver for a department or office website, it is likely that you will need to approve submitted content. This content could be submitted by content authors who are also working on your website, or by other members of your office or department who are using the “Suggest a News Item” feature on your website.

  • How to Approve Content

    1. Go to the staging site login page,
      • It’s recommended that you bookmark this page.
    2. Log in using your IUP user name and password. For more detailed instructions on logging in to the content management system, see How to Log in to the Staging Server.
    3. Click the Workarea button (top right of the editing toolbar, at the top of the page).
      Workarea button in top-of-page toolbar
      Your Workarea will open to the Smart Desktop (see step 4).
    4. Click on the Desktop tab. You should now see, at the top left side of the Workarea, your Content Awaiting Approval. To see the full information about all content awaiting your approval (last editor, view the differences, etc.), click on View All.
      • (If you cannot find the Content Awaiting Approval section, here’s how to recover it.)
    5. Smart Desktop

    6. Click the title of the content you wish to review/approve. The content will appear in the right-hand window. Click the Content tab in that window to see the submission.
      1. web approver optionsView Diff: Opens a new window to display changes made to the content (Note: Links and some formatting will not be apparent until the content is open for editing.)
      2. View Publish: Shows the currently published content, for comparison with the submitted version on Staging.
    7. If you would like to approve the content as is, click the Submit button, located at the top left.
    1. If you would like a closer look, open the content for editing using the Edit button, and review. You may also make changes at this time. If you are satisfied with the content after making changes, click the Submit button.
    2. You also have the option of Declining the content, using the second icon from left. This will leave the content in a checked-in state. If you choose this option, you should contact the person who made the submission to explain why it was declined.
      • Note: News that is submitted via the “Suggest a News Item” link on your main News page will not show who submitted it. Use your judgment in handling these submissions.
      • Because of this, if an approver submits a news item via the “Suggest a News Item” link on their own website, they will still need to open the Smart Desktop and approve their own submission.

    Exception: Calendar Events

    Calendar events awaiting approval do not have an Edit option (this may be fixed in a future Ektron upgrade).

    If the event needs editing, you can Decline the event, then go into your Events folder and open the content for editing as normal (see How to Update an Existing Event. Or submit the event, and edit it after it’s published.

    1. Once you have completed the approval process, close the Workarea and log out of the content management system.
  • Recovering the “Content Awaiting Approval” Section

    If you do not have a "Content Awaiting Approval" section under the Desktop tab, look at the upper-right of the workarea desktop, under the word "Staging". You should see a little down-arrow. Click that, and choose "Reset Widgets." You should now see the correct section.