Residential Networking

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RESNET helpdesk

For help with networking in the residence halls, call 724-357-2596 (7-2596 on campus). If you get voicemail, please leave a message with your name, phone number, room number, and a brief description of your problem. We will get back to you.

For additional computer support information, see IT Support Center.

iup-resnet@iup.edu 

RESNET Acceptable Use Policy
How to use RESNET responsibly, PDF
IUP RESNET Setup Guide
What you need to know to get your computer set up on the Residential Network.
Internet Running Slowly?
Information on how to improve the performance of your computer on the Internet, including how to clean your machine and install the proxy server.
In-Room Ethernet Connections
Ethernet connections may vary, depending on where you live.
Register Game Machine or other network device
Finding network device MAC Addresses
Directions on finding the MAC (media access control) address on various game machines.
RESNET File Sharing FAQ
What is "file sharing?" File sharing is the process of exchanging files over the Internet. Methods of file sharing include Running an FTP server or using an FTP program Internet Relay Chat (IRC) to share
What If Your Internet Doesn't Work?
Troubleshooting problems with Internet connections on the Residential Network
How to Install the Proxy Server
Instructions for version 2.0.0.7 and older versions of Firefox
How to Map a Network Drive
Mapping to an IUP network drive
How to Look Up Your Network Account Information
Finding your username and initial password for computing and e-mail. Student Computing Account information is obtained from the same system that is used to complete Registration and Scheduling. 
Safe Computing
Tips on how to keep your PC healthy and on the net.
Residential Computing Centers
The Office of Housing and Residence Life RESNET office maintains nine Residential Computing Centers across campus.
Set up Mac OS X Networking
Configuring Mac OSX for an Ethernet connection. Note: These instructions assume you have an Ethernet adapter installed and tested for your Macintosh.
 
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  • Office Hours
  • Monday through Friday
  • 8:00 a.m. – 4:30 p.m.
  • Summer: 8:00 a.m. - 4:00 p.m.