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Questions about residential networking at IUP

Where can I plug my computer in to get the Internet?

There is at least one active Internet jack for each student living in the suites. Each port will be marked with your room number and some letters; for example, 123-AA. Only ports ending in the letter “A” are active for Ethernet. Port names ending in “B” are either open or are active for phone. So, 123-AA would be an Ethernet port, while 123-AB would be a phone jack.

If you live in a traditional hall (University Towers, Elkin, McCarthy, or Whitmyre hall), your room has an AD port and a BD port, which are active for Ethernet. So, if your room number was 123, your Ethernet ports would be 123AD and 123BD. Both ports are on the same box. Some rooms which are triples will also have a third port active, usually labeled V (so 123V in room 123).

Fairman Centre has the same scheme as the Suites. The Punxsutawney Living Center has a different numbering scheme. Any port labelled BA or AB should be active.

Read more about the in-room Ethernet connections.

Why doesn’t the Internet work in my room?

Make sure you go through the Resnet setup guide, available at your hall office or online at the Resnet website. If you still need help connecting to the wired Internet, call the Resnet helpdesk at 724-357-2596 or e-mail iup-resnet@iup.edu.

If your Internet suddenly stopped, there’s a possibility that your port was disabled for some reason, such as a virus or a copyright complaint. If your port stops working, contact the Resnet helpdesk.  See more details about Internet connections not working.

Can I get wireless Internet in my room?

There is wireless throughout the suites. However, when you’re in your room, you should use the wired connection. Because of the shared nature of wireless, you will get a much more stable and a much faster connection with a wired connection. Think of the wireless as a resource to provide mobility, so you don’t have to find an Internet jack when you use a study lounge or are visiting a friend’s room.

Students having problems with the wireless Internet should contact the IT Support Center at 724-357-4000.

How can I map a network drive from my room?

See how to map a network drive from the residence halls.

How can I find my network information?

You can find your network information (user name, e-mail address, and other information) on the How to Look Up Your Network Account Information page.

How can I keep my computer safe?

Learn how to keep your computer safe from viruses, spyware, and other computing hazards in the Safe Computing Guide.

Are there computers available in my building?

See our list of Residential Computing Centers.

What rules do I have to follow on IUP’s network?

See the Resnet Acceptable Use Policy.

Why is my Internet so slow?

Read about ways to improve your Internet speed.

Can I use my game machine on the network?

You can use your game machine on the wired network. Currently no game machines are known to work on the wireless network.

You must register your game machine in order to use it on the wired network.

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