Skip to Content - Skip to Navigation

Residents are responsible for their own key/I-Card and for their access to their room/suite. However, it is not uncommon for students to accidentally lock themselves out of their room/suite. Therefore, the assistance of a Residence Life staff member may be needed in the event of a lockout.

The policy for lockouts is as follows.

  1. There is a grace period at the beginning of each semester for students to get acclimated to their surroundings and become accustomed to carrying their key/card to access their room/suites. This grace period is the first two weeks of the semester. During the grace period, no charges will be assessed for lockouts.
  2. An e-mail will be sent to students just prior to the end of the grace period to let them know about the fee they will be charged if they are locked out.
  3. Any student who has a lockout during the grace period is handed a written notice explaining the grace period and the policy and charges for a lockout after the grace period has ended.
  4. After the grace period, a $15 fee is assessed to a student’s account if they required staff to assist them because of a lockout. Each lockout is consistently a $15 fee.
  5. The lockout fee is waived if the student lost his/her key and was being charged for a lock core change ($50).
  • Grace Period:
    • First two weeks of the semester
    • Lock out charges begin on the first Monday of the third week through end of semester
  • Office Hours
  • Monday through Friday
  • 8:00 a.m. – 4:30 p.m.
  • Summer: 8:00 a.m. - 4:00 p.m.