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Continuous Improvement

Definition: An environment where individuals proactively work together to improve process and outcomes through constant review.

A. Develop and Implement a Process to Realize University Mission and Goals


  1. Evaluate the implementation of the strategic plan
  2. Coordinate outcomes assessment centrally using data to inform and sustain the continuous improvement process
  3. Incorporate the system accountability plan measures as part of institutional assessment

B. Engage the University Community in a Process of Continuous Improvement


  1. Advance and expand support for meaningful professional development opportunities for faculty and staff
  2. Affirm and reward continuous improvement throughout the university
  3. Enhance convenience, efficiency, and services for faculty, students, and staff
  • President’s Office
  • Sutton Hall, Room 201
    1011 South Drive
    Indiana, PA 15705
  • Phone: 724-357-2200
  • Fax: 724-357-3060
  • Office Hours
  • Monday through Friday
  • 8:00 a.m.–12:00 p.m.
  • 1:00 p.m.–4:30 p.m.