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Comment about Your Care at the Health Service

How do I make a complaint or comment about the Health Service?

If at any time during your visit you have a problem or concern, let a staff member know immediately. If they are unable to resolve it for you, ask to speak to the director. The staff will make your concern known to the director and you can discuss it as soon as possible. 

If you have a problem or concern after your visit, you can choose to e-mail the Health Service at health-inquiry@iup.edu, or you may choose to call and ask to speak with the director. You can also stop in the lobby of the Health Service and fill out a comment/suggestion form located in the waiting room area.  These are collected and reviewed by the director, and you can ask for a follow-up conversation.

Students also have the opportunity to participate in a Satisfaction Survey, conducted via e-mail using Qualtrics. Surveys are also distributed each year to a sampling of students for the purpose of soliciting feedback.

  • Health Service
  • Center for Health and Well-Being
    Suites on Maple East
    901 Maple Street
    Indiana, PA 15705
  • Phone: 724-357-2550
  • Administration: 724-357-6475
  • Fax: 724-357-6212
  • Office Hours
  • Monday through Thursday
  • 8:00 a.m.–4:30 p.m.
  • Friday 10:00 a.m.–4:30 p.m.
  • Open during lunch hour
  • Closed weekends and major holidays