Financial professional Victor Conrad ’87, CFP, ChFC, AIF, CPA, founder of Pinnacle Financial Strategies, an independent wealth management firm located in Wexford, Pa., has been named a 2012 Five Star: Best in Client Satisfaction Wealth Manager by Crescendo Business Services. Victor was also named as a Five Star Wealth Manager in 2009, the inaugural year for this recognition, as well as in 2010 and 2011.
Those named Five Star Wealth Managers represent less than 7 percent of the wealth managers in the Pittsburgh area. Recipients were selected using extensive research via mail and phone of approximately 40,000 high-net-worth residents in the Pittsburgh area and Pittsburgh Magazine subscribers. In addition, approximately 6,000 surveys were sent to leaders of local financial services companies. Only wealth managers with at least five years of experience were considered.
Each wealth manager was reviewed for regulatory and civil judicial actions as well as customer complaints as reported by FINRA and other regulatory agencies. Then, before finalizing the list, the wealth managers were reviewed by a blue-ribbon panel comprised of knowledgeable individuals from within the financial services industry. Safeguards were in place to reduce the ability of the panel members to influence the final selection of recipients based on company affiliation.