VPN

  • The virtual private network (VPN) uses the internet to provide users with secure access to the university’s network. This allows users to access university resources while physically disconnected from the university network.

    Note: The VPN is for use off campus. You will not be able to connect to the VPN while connected to IUP’s network.

    The VPN must be used to:

    • Access network resources like the project directory or your home directory
    • Access library resources (online catalogs, for example)
    • Access the CMS
    • Access the LDAP service
    • Access to the iforms service
    • Remote access to your office desktop (requires prior approval)
  • VPN Setup for Mac OSX

    1. From the Apple menu, choose System Preferences.
    2. Choose Network.
    3. Click the Add button (+).
    4. Enter the following in the interface dialog box:
      • Interface = VPN
      • VPN Type = IKEv2
      • Service Name = IUP VPN
    5. Click Create.
    6. Enter the following to configure the VPN connection:
      • Server Address: = vpn.iup.edu
      • Remote ID: = vpn.iup.edu
      • Select Show VPN status in menu bar.  
    7. Click Authentication Settings
      • Username: = iupmsd\username(replacing username with your IUP username)
      • Password: = (your IUP Network password) 

    Click OK , then click Apply

    Click Connect and your Mac should now be connected to the IUP VPN.

    VPN Setup for Windows 10

    1. Start by clicking on the start button and selecting settings.
    2. In settings, select Network and Internet
    3. Once in Network and Internet, select VPN
    4. Click Add a VPN Connection

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    5. Click on Add a VPN Connection
    6. Once on the add screen, fill in the fields as follows.
      Win10AddConnection
    7. Replace username with your username as iupmsd\username and your network password and click save.
    8. Once added, you will see a new network connection in the Network and Internet screen.
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    9. Close this screen and return to your desktop.
    10. From the desktop, hit the quick keys Windows + X + W, this will bring up the network connections screen.
    11. In the network connections screen you will see the VPN connection you just created, find it and right click on this icon.
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    12. Right-click on the IUP VPN connection and select properties to bring up the Network Properties window

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    13. Click on the Security Tab

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    14. Click on the Radio Button that says "Allow these protocols" and check the box for Microsoft CHAP Version 2 (MS-CHAP v2)
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    15. Click OK and then close the Network Properties screen,
    16. To connect to the VPN, click on the Action Center icon in the bottom right corner.
    17. You should see a VPN connection option displayed in the quick menu.
    18. Click the VPN option and you will be taken to the Network and Internet screen.
    19. Click on the IUP VPN option and click connect.

    VPN Setup for Windows 8.1

    Before you can create this connection, you MUST first connect to your Internet Service Provider (ISP).

    1. Access the Windows Charms Bar by moving the mouse cursor to the upper or lower right corner of the screen.
    2. Select Settings
    3. On the Settings menu, select Change PC settings at the very bottom
    4. From the PC settings menu, select Network
    5. Select Add a VPN connection
    6. Complete the fields as follows:
      1. VPN Providor: Microsoft
      2. Connection Name: IUP VPN
      3. Server name or Address: vpn.iup.edu
      4. Type of sign-in info: User name and password
      5. Username: IUPMSD\<your username>
      6. Password: Your IUP Network Password
      7. Make sure the box for "Remember my sign-in info" is checked
    7. Select Save
    8. The new IUP VPN connection will now display.
    9. Press the Windows Key + the letter x key (on the keyboard)
    10. Select Network Connections
    11. Right-click on the IUP VPN connection.
    12. Select Properties
    13. Select the Security tab
    14. Select the Allow these protocols button.

    15. Verify the Microsoft CHAP Version 2 (MS-CHAP v2) option is selected.
    16. Select the Networking tab
    17. Click once on Internet Protocol Version 4 (TCP/IPv4) to Select it
    18. Select Properties
    19. Select the Advanced button
    20. Uncheck the Use default gateway on remote network option
    21. Select OK
    22. Select OK
    23. Select OK
    24. Access the Settings Menu from the Windows Charms Bar by moving the mouse cursor to the upper or lower right corner of the screen.
    25. Select Settings
    26. Select Network
    27. Select IUP VPN
    28. Select Connect

    VPN Setup for Windows 7

    1. Click Start.
    2. Click Control Panel.
    3. Click Network and Internet.
    4. Click Network and Sharing Center.
    5. Click Set up a new connection or network.
    6. On the “Choose a connection or network screen”, click Connect to a workplace. Click Next.
    7. Click Use my Internet connection (VPN).
    8. Type the Internet address to connect to and Destination name.
      • Internet address: vpn.iup.edu
      • Destination name:
        IUP VPN
      • Click Don't connect now; just set it up so I can connect later.
      • Click Next.
    9. Enter your IUP network username, password and domain (IUPMSD).
    10. Click Create.
    11. Click Close.
    12. Click Change adapter settings. IUP VPN should now be listed.
    13. Right click IUP VPN then click Properties.
    14. Click the Networking tab.
    15. Click Internet Protocol Version 4 (TCP/IPv4) then click Properties.
    16. Click the Advanced button.
    17. Uncheck Use default gateway on remote network.
    18. Click OK three times.
    19. Right click IUP VPN.
    20. Click Connect to test the settings.

    The VPN setup is now complete.

    VPN Settings for Library Database (Windows OS)

    If you are experiencing problems reaching a library database using the VPN, you may need to change the default gateway settings on your VPN. Follow these steps to change the default gateway settings:

    1. Click the start button and type "ncpa.cpl" in the search bar. This will take you to the network connections window.
    2. Right click on the IUP VPN connection and select properties.
    3. Select the networking tab.
    4. Click once on Internet Protocol Version 4 (TCP/IPv4) to Select it
    5. Select properties.
    6. Click the Advanced button.
    7. Check the Use default gateway on remote network option
    8. Click OK three times.
    9. Re-connect to the VPN connection and you should be able to access the desired resources

    Suggestion: If you will use the same library database frequently, it is recommended that you up a second VPN connection (name it “Library VPN”) with the appropriate settings, rather than changing the setting each time you need to use it.

    VPN Settings for Library Database (Mac OS)

    If you are experiencing problems reaching a library database using the VPN, you may need to change the default gateway settings on your VPN. Follow these steps to change the default gateway settings:

    1. Open the Network Preferences.
    2. Click on your VPN connection, then select the Advanced... button.
    3. Click the "Send all traffic over the VPN connection".
    4. Click OK, then close the Network Preferences
    5. Re-connect to the VPN connection and you should be able to access the desired resources

    Suggestion: If you will use the same library database frequently, it is recommended that you up a second VPN connection (name it “Library VPN”) with the appropriate settings, rather than changing the setting each time you need to use it.

    Some Common Errors

    • Invalid username/password: VPN is unable to authenticate with the credentials provided. Be sure that you are entering your username and password correctly. Username must be entered in "IUPMSD\username" format. Please replace username with your IUP computing account username.
    • Error 800: This error occurs when attempting to connect to the VPN with the incorrect protocol. The IUP VPN uses PPTP (Point to Point Tunelling Protocol). Ensure that this is the VPN type set in the VPN configuration.
    • Error 812: This error is given when a router is not configured to allow VPN connections. For home networks, check with your Internet Service Provider. If you receive this error message when attempting to connect to the IUP VPN from work, check with your employer.